Team Leader - Alila Bangsar Kuala Lumpur

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Summary

Lead with Heart at Alila Bangsar Kuala Lumpur!

As a Team Leader, you’ll support the restaurant’s daily operations and play a key role in delivering excellent guest experiences. You’ll help coordinate the team during service, ensure a smooth workflow, and lead by example on the floor. This role is ideal for someone passionate about hospitality and looking to grow into a leadership path.

What You’ll Be Doing

• Assist with the daily operations of the restaurant, ensuring smooth and efficient service.
• Take part in opening and closing duties, including setup and team briefings.
• Maintain high standards of guest service, cleanliness, and presentation.
• Support the training and onboarding of new team members.
• Guide and motivate service staff during shifts to maintain consistency.
• Respond to guest feedback promptly and professionally.
• Monitor adherence to service sequences, hygiene, and safety standards.
• Assist in managing stock levels and requisitions for the service area.

Qualifications

What We’re Looking For

• Prior experience in a restaurant or hotel F&B setting.
• Positive attitude with a team-first mindset.
• Strong communication and interpersonal skills.
• Confidence in assisting and guiding other team members.
• Ability to multitask and stay composed during busy service periods.
• Professional grooming and a warm, guest-focused approach.
• Familiar with basic food safety and hygiene practices.
• Comfortable using POS systems (training will be provided if needed).
• Willingness to work shifts, weekends, and public holidays.