Team Leader - AEON Pet Bandar Utama

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Possess at least a Diploma/Degree Holder in any field.

2-3 years of working experience in retail operations management or a related field.

Computer literacy skills needed: MS Word, MS Excel, MS PowerPoint, MS Teams.

Able to work on shifts including Off Day, Rest Day, or Public Holiday.

Responsibilities:

1. Customer Satisfaction:
   • Listen and communicate positively with customers to build a strong and loyal relationship.
   • Ensure that all products, facilities, and services that were advertised and promoted are correct and updated. Any discrepancies must be reported immediately.
   • Participate in the store re-opening process by welcoming customers and filling up shortages.
2. Organization Efficiency:
   • Keep the Company's assets in good operating condition.
   • Observe and comply with Company's policies.
   • Ensure that assets are in good condition and train team members to do the same.
   • Participate in ensuring that all safety and security equipment is in good working condition.
   • Contribute ideas and suggestions to improve merchandise flow, implementation, and presentation.
   • Emphasize teamwork and teambuilding to create a happy and harmonious working environment.
   • Provide assistance and maintain good communication with your team.
   • Be independent and disciplined.
3. Employee Training and Development:
   • Participate in any training activities assigned.
   • Provide and organize training to improve the professional skills of your team.
   • Lead and motivate your team to achieve results and develop their career/knowledge/skills.
   • Adhere to store budgeted expenditure.
   • Propose action plans to control operating expenses better.
   • Provide correct reports and figures and be responsible for them.
   • Update known losses.
   • Ensure returning of goods is done according to procedures.

Benefits:

• Medical facility.
• Annual bonus.
• Increase in salary.
• Training provided.
• Rebate Scheme.

How do your skills match this job?

Your application will include the following questions:

• What's your expected monthly basic salary?
• Which of the following types of qualifications do you have?
• How much notice are you required to give your current employer?

Retail & Consumer Products - More than 10,000 employees.

Committed to Customer Satisfaction.

AEON Malaysia is a leading retail company offering a wide variety of products and services. Our stores provide groceries, home goods like electronics, furniture, and bedding, as well as fashion items. We also offer services such as credit and loyalty programs, financial services, and online shopping.

With over 30 locations across Malaysia, AEON is dedicated to ensuring customer happiness and satisfaction. We focus on creating a friendly and welcoming shopping environment, supported by knowledgeable staff who are ready to assist with any needs.

As a pioneer in the Malaysian retail industry, AEON plays a significant role in shaping shopping experiences.