TDCX (MY) Sdn Bhd Hiring For Sales Development Representative at Malaysia

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top Reasons to work with TDCX

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission

• Be a specialist in B2B Lead Generation and sales prospecting to generate sales and marketing qualified leads from marketing events/campaigns in the assigned customer segment and/or geographic territory and drive outbound demand generation through high volume cold calling and social media in support of company promotion and campaigns.
• Generate sufficient MQL to SQL to Opportunity for sales closure and profile account list.
• Execute strategy, drive to achieve objectives and activity metrics, and contribute input to the execution success.
• Own a leads call plan list of marketing leads in CRM to qualify. Aggressively reviews call plan and call/social activities in uncovering leads opportunity.
• Responsible for leads management in accordance with call center business process excellence.
• Maintain awareness of market conditions and competitors products and promotions and keep up-to-date on knowledge of the company.

Who are we looking for

• Minimum of 2 years in Tele-sales & marketing experience in technology sector, preferably in IT Lead Generation.
• Good understanding of IT Enterprise product & services portfolio, sales & customer buying cycle and BANT.
• Proven record of accomplishment within a telemarketing team in the B2B technical market.
• Must have previously used a CRM Sales module (e.g. SFDC).
• Excellent verbal and written communication skills in Hindi and English.
• Passport valid for at least 2 years.
• Willing to relocate to Kuala Lumpur, Malaysia.

Who is TDCX

TDCX (NYSE: TDCX) provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.