System Engineer

Job Responsibilities

1. Quality system management:
   - Assist the company in the development, implementation and continuous improvement of the Quality Management System (QMS) to ensure compliance with IATF 16949, ISO14001, ISO45001, ISO27001 and other relevant standards.
   - Develop and maintain quality system documentation, including policies, procedures, and manuals, to ensure compliance with customer and regulatory requirements.
   - Monitor the effectiveness of the quality management system and drive improvement programs to improve operational efficiency and overall quality performance.
2. Customer audit docking:
   - Serve as the main person in charge of the customer's quality audit, including audit preparation, coordination and follow-up rectification work.
   - Ensure that customer special requirements (CSRs) are met and audit findings or non-conformances are addressed in a timely and effective manner.
   - Build a good relationship with customers to ensure that their quality expectations are met or exceeded.
3. Business Process Optimization:
   - Organize regular internal audits and hierarchical audits, cross-functional teams, analyze, optimize and standardize business processes to improve efficiency, reduce waste and enhance overall quality.
   - Collaborate with internal departments (e.g. R&D, production, purchasing) to identify problems in the process and implement corrective and preventive actions.
4. Regulatory and Standard Compliance:
   - Ensure that the company's operations comply with relevant automotive industry standards and regulatory requirements.
   - Keep abreast of changes in global automotive quality standards and customer requirements, and proactively adjust the quality management system.
5. Team & Training:
   - Coach the quality system team to create a culture of continuous improvement and accountability.
   - Organize and implement training programs to increase employees' awareness and understanding of quality standards, processes, and practices.
6. Reporting & Communication:
   - Regularly report to the operation of the quality management system, the results of customer audits and process improvement projects.
   - Communicate effectively with internal and external stakeholders to ensure alignment of quality objectives and expectations.

Qualifications:

1. Education:
   - Bachelor's degree or above.
2. Work Experience:
   - At least 3 years of relevant work experience in quality management, especially in the auto parts industry.
   - Extensive experience in IATF 16949 and ISO 9001 certification processes and customer audit management.
   - Familiar with the quality requirements of major global automotive OEMs (e.g. Toyota, Honda, BMW, Volkswagen, Ford).
3. Technical Ability:
   - In-depth knowledge of Quality Management Systems (QMS), Customer Specific Requirements (CSR) and automotive industry standards.
   - Proficient in quality tools and methods such as APQP, PPAP, FMEA, SPC and MSA.
   - Excellent problem-solving skills with the ability to analyze complex problems and implement effective solutions.
4. Ability & Communication Skills:
   - Ability to drive process improvements across departments.
   - Good interpersonal communication skills and ability to interact effectively with clients, auditors and internal teams.
   - Fluency in written and spoken English and Chinese (required by factories in Malay).