System Consultant/Business Analyst

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Responsibilities:

1. Responsible for engaging with Telco customers to perform requirement analysis and gathering.
2. Work closely with the R&D team to realize customer requirements into system end products.
3. Document requirements and solutions into a "Software Requirement Specification" document and communicate with customers to meet their expectations.
4. Drive customers' transformation goals and provide cutting-edge solution recommendations.
5. Apply Telco BSS product solutions and Telco best practices in every engagement with customers.
6. Work closely with Lead Business Analysis on requirement and solution-related activities.

Requirements:

1. Candidate must possess at least a Professional Certificate, Diploma/Advanced/Higher/Graduate Diploma, Bachelor's Degree/Post Graduate Diploma/Professional Degree in Engineering (Computer/Telecommunication), Computer Science/Information Technology, Marketing or equivalent.
2. At least 3 years of working experience in the BSS industry or at least 2 years of experience in telecommunications planning/design/operation and maintenance.
3. Good communication skills, high self-responsibility, hardworking, and documentation ability.
4. Good analytical ability to analyze industry development trends and directions based on an in-depth understanding of the product and business background.
5. Ability to proficiently articulate products and solutions, present solutions in English, and possess good communication skills; willingness to learn and the ability to quickly understand relevant forums or standards for better industry understanding and self-improvement.

Your application will include the following questions:

• What's your expected monthly basic salary?
• How many years' experience do you have as a Business Consultant?

Company Overview:

Whale Cloud Technology Co., Ltd. is a global leading data intelligence technology company. Founded in 2003, Whale Cloud serves telecom operators, governments, and enterprises in more than 80 countries and regions with high-quality solutions and professional services. As part of the Alibaba group and an important partner of Alibaba Cloud's software service ecosystem, Whale Cloud is dedicated to bringing leading digital transformation technologies and data intelligence services to global enterprises.