Supply Chain - Production Coordinator

About Gogoprint

Gogoprint was conceived with the objective to make printing and design more accessible for all SMEs. We believe everyone should have access to low prices and fast delivery! As a tech company, we are focused on developing technology and algorithms that bring us closer to our mission. Our state of the art website provides an easy way for customers of all sizes to order online, while our intelligent production algorithms aggregate orders in the most cost-efficient manner, and subsequently place those bulk orders into the marketplace.

Ordering printed materials used to be difficult and time-consuming. Our technology makes it easy! We work with hundreds of partners and serve thousands of customers every month.

We’re now operating in 3 countries (Thailand, Malaysia & Singapore) with an international team of 60+ people, and we are looking for dynamic and driven individuals to help us grow our business.

Why Choose Gogoprint

• Join the future of B2B printing in Southeast Asia
• We’re building technology that makes printing easy and cheap for all customers, and reduces your workload
• Biggest portfolio of products with low prices and fast delivery
• Highest reviews for a B2B printing company

Job Description:

• Support production coordination with print suppliers to ensure seamless order processing and fulfillment.
• Act as a liaison between internal departments and suppliers for artwork processing and approvals.
• Assist in the launch of new and seasonal products (e.g., CNY and Raya money packets) by coordinating with relevant stakeholders.
• Ensure orders are processed and delivered on time by maintaining effective communication with suppliers.
• Monitor stock levels, maintain adequate inventory in the warehouse, and initiate re-orders as needed.
• Handle customer complaints and collaborate with suppliers to resolve issues promptly.
• Prepare internal quotes for custom orders and coordinate with sales and production teams.
• Assess customer-specific requirements and request quotations from suitable suppliers.
• Calculate and record supplier order pricing to ensure accurate cost tracking.

Minimum Requirements:

• Bachelor's degree in Business Administration, Supply Chain Management, Printing Technology, or a related field.
• 1-2 years of experience in production coordination, supply chain, or a similar role in the printing or e-commerce industry, however fresh graduates are encouraged to apply!
• Strong organizational and multitasking skills with keen attention to detail.
• Experience working with suppliers and managing order fulfillment processes.
• Excellent communication and negotiation skills to coordinate between internal teams and external suppliers.
• Ability to handle customer complaints professionally and find effective resolutions.
• Proficiency in inventory management and order tracking systems.
• Knowledge of the printing industry, production workflows, or artwork processing is a plus.