The candidate will be oversee and coordinate all aspects of import and export shipping operations and will be responsible for managing the end-to-end shipment process.
Key Responsibilities:
Manage full spectrum of shipping activities (import & export) for both purchase and sales orders.
Issue Proforma Invoices, Contracts, and handle all export cargo arrangements including haulers, cargo insurance, and export documentation.
Coordinate closely with vendors on supply plans and follow up on shipment schedules.
Handle customer communication, manage complaints, and ensure customer satisfaction throughout the order fulfillment process.
Liaise with freight forwarders to source competitive freight solutions and ensure timely cargo movements.
Ensure accuracy of shipping documentation including Invoice, Packing List, Bill of Lading (B/L), Certificate of Origin, and Custom Forms (K1/K2).
Prepare and verify shipping documents under Letter of Credit (LC) terms.
Respond to stock availability inquiries from customers.
Ensure compliance with Incoterms and shipping best practices.
Requirements:
Bachelor’s Degree in Shipping, Logistics, Supply Chain, or related field.
Alternatively, a Diploma with 4 years of relevant experience.
Hands-on experience in import/export within a trading environment.
Strong knowledge of shipping documentation, Incoterms, and LC documentation.