Supervisor | The North Face | JPO

Brand : The North Face

Outlet : Johor Premium Outlet (JPO)

Job Responsibilities

• Being the second person in charge, supporting the Store Manager on staffing, reporting and inventory matters.
• Daily briefing exercise for team by shifts.
• Being on top of our brands' product knowledge to ensure customers are assisted well with their needs.
• Involved with the Visual Merchandisers team to guarantee the store is in accordance to our brand guidelines, displays are serving to attract customers to walk in into the store.
• Contribute positively to achieving individual and group sales target by increasing the UPT and ATV and returning customers.
• Ensure Store Opening, Closing and sales transactions are in line with the SOP of our brands.
• Proper care of stocks, inventory, mannequins and any items within the store at all times.
• Directly involved in working with the inventory and merchandising team to ensure the floor inventory and stocks are with no losses by conducting stock counts and receiving.
• Being the Company representative by complying with Brand standards.

Job Requirements

• Candidate must possess at least a SPM/ "O" Level/ STPM/ "A" Level in any field.
• Minimum 3 years of working experience in the related field as a PIC is required for this position.
• Highly motivated with good insight of customer service.
• Good command of English and Bahasa Malaysia.

• Willing to work according to retail hours, on weekends as well as on public holidays.