Supervisor, Import/Export

Company Description

At Western Digital, our vision is to power global innovation and push the boundaries of technology to make what you thought was once impossible, possible.

At our core, Western Digital is a company of problem solvers. People achieve extraordinary things given the right technology. For decades, we’ve been doing just that. Our technology helped people put a man on the moon and capture the first-ever picture of a black hole.

We offer an expansive portfolio of technologies, HDDs, and platforms for business, creative professionals, and consumers alike under our Western Digital, WD, WD_BLACK, and SanDisk Professional brands.

We are a key partner to some of the largest and highest-growth organizations in the world. From enabling systems to make cities safer and more connected, to powering the data centers behind many of the world’s biggest companies and hyperscale cloud providers, to meeting the massive and ever-growing data storage needs of the AI era, Western Digital is fueling a brighter, smarter future.

Today’s exceptional challenges require your unique skills. Together, we can build the future of data storage.

Job Description

The Logistics Professional is responsible for ensuring the seamless execution of import and export activities while maintaining compliance with legal trade regulations and company policies. This role involves planning and strategizing to meet key performance indicators (KPIs), verifying and reviewing documentation, and facilitating communication with internal and external teams. Additionally, the Logistics Professional plays a critical role in managing customs applications, escalating and resolving discrepancies, and supporting freight accrual, forecasting, and validation for shipments. They also contribute to compliance audits, cost-saving initiatives, and risk assessment activities, ensuring the integrity and efficiency of the company’s logistics operations.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Meet Company indirect logistics goals and objectives.
• Plan and execute strategies to meet KPI.
• Provide expected work quality and productivity to assist and serve other departments to achieve company goals and objectives.
• Responsible for the integrity and wellness of HGST business activity.
• Comply with and assist internal and external requirements in Legal Trade Compliance and Malaysian Authorities regulations.
• Ensure the integrity of procedures comply with import and export regulations.
• Verify and review all applications or documents that need external approval before submission.
• Communicate with internal and external teams for import and export requirements.
• Prepare all the applications and documentation related to Customs or any government organization involved with the company as required.
• Submit applications to Customs or other organizations.
• Escalate, trigger, and problem-solve for any other matters or discrepancies.
• Assist with freight accrual, forecasting, and summarizing, validation for inbound and outbound shipments.
• Perform good filing of documentation for all related documents as policy requirements.
• Engage with GTO, GTM, and OTM teams for all importation and exportation shipments, especially on controlled items.
• Perform Import/Export and AEO audits and assessments.
• Involve and participate in providing ideas on project management and cost-saving.
• Participate in RoHS, Safety Awareness, and 6S activities.
• Participate in related risk assessment activities e.g., BPM, HIRADC, ERA, RA, BIA, BCP.

Qualifications

REQUIRED:

• Bachelor's in business administration, Finance, Marketing, or Supply Chain Management.

PREFERRED:

• Knowledge / Training in ISO 9001, ISO 14001, OHSAS 45001, BCMS 22301, and RBA standards will be an added advantage.

SKILLS

• Computer literate with hands-on knowledge in Microsoft Office including Excel, Word, PowerPoint.
• Good written and spoken skills in Bahasa Melayu and English.
• Strong negotiation and interpersonal skills.
• Must have a sense of responsibility and be able to work under minimum supervision.
• Excellent Project Management skills; a strong communicator at all levels from Management to technical teams 'on the floor'.
• Self-motivated and able to work equally well in a team environment as well as individually.
• Comply with applicable environmental, health and safety laws and regulations, company policy, government authorities, and accepted safe work practices.

Additional Information

Western Digital thrives on the power and potential of diversity. As a global company, we believe the most effective way to embrace the diversity of our customers and communities is to mirror it from within. We believe the fusion of various perspectives results in the best outcomes for our employees, our company, our customers, and the world around us. We are committed to an inclusive environment where every individual can thrive through a sense of belonging, respect, and contribution.

Western Digital is committed to offering opportunities to applicants with disabilities and ensuring all candidates can successfully navigate our careers website and our hiring process. Please contact us at jobs.accommodations@wdc.com to advise us of your accommodation request. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.

NOTICE TO CANDIDATES: Western Digital has received reports of scams where a payment is requested on Western Digital’s behalf as a condition for receiving an offer of employment. Please be aware that Western Digital and its subsidiaries will never request payment as a condition for applying for a position or receiving an offer of employment. Should you encounter any such requests, please report it immediately to Western Digital's Ethics Helpline or email compliance@wdc.com.