Strategy & Operations Specialist - Mandarin | Kuala Lumpur, MY

Strategy & Operations Specialist - Mandarin

Cognizant is looking for a Strategy & Operations Specialist - Mandarin to develop customized products for our clients. The role is expected to drive technology discussions and analyze the current landscape for gaps in addressing business needs. Cognizant needs a motivated individual to challenge the status quo and provide thought leadership/best practices to enhance our current services and technologies.

Job Title: Strategy & Operations Specialist - Mandarin

Location: Malaysia

Duration: Fixed Term Contract (Remote)

Responsibilities:

KEY RESPONSIBILITIES:

• Sales Support: Provide day-to-day operational support to the sales team, including account management, opportunity tracking, and pipeline analysis.
• Data Analysis: Analyze and provide in-depth insights into business performance and core performance metrics and support the preparation of weekly/monthly business reviews.
• Process Optimization: Develop and implement processes to improve sales efficiency, productivity, and accuracy.
• Sales Enablement: Collaborate with sales leadership to develop and deliver training programs, tools, and resources to enhance sales effectiveness.
• Cross Function Collaboration: Collaborate effectively with cross-functional partners such as Support, Vertical Solutions, Demand Execution, Revenue Programs, Finance, Marketing, and HR.

QUALIFICATIONS:

• Bachelor's degree in Business Administration, Economics, or a related field.
• 5-7 years of experience in sales operations, preferably in the technology industry.
• Proficiency in Salesforce or other CRM tools.
• Experience with various analytical tools, with working knowledge of SQL and other advanced data analysis tools.
• Experience with high productivity and meeting deadlines, with the ability to take direct responsibility.
• Excellent communication and interpersonal skills to effectively collaborate with diverse stakeholders.
• Knowledge of corporate finance and/or corporate strategy and different industries' business models.
• Ability to work effectively in fast-paced environments with effective time-management and prioritization skills.
• Fluent in Mandarin and English (written and spoken).

About Cognizant: Cognizant (Nasdaq: CTSH) engineers modern businesses. We help our clients modernize technology, reimagine processes, and transform experiences so they can stay ahead in our fast-changing world. Together, we're improving everyday life. See how at www.cognizant.com or @cognizant.