Store Supervisor

About GMG

GMG is a global well-being company retailing, distributing and manufacturing a portfolio of leading international and home-grown brands across sport, food and health sectors. Its vision is to inspire people to win in ways that make the world better. Today, GMG’s investments span across four key verticals: GMG Sports, GMG Food, GMG Health, and GMG Consumer Goods. Under the ownership and management of the Baker family, it has become a leading global company, affiliated with the world’s most successful and respected brands in the well-being sector. Working across the Middle East, North Africa, and Asia, GMG has introduced more than 120 brands into its markets.

Location: Ipoh Parade

About the Role:

1. Being the second person in charge, supporting the Store Manager on staffing, reporting and inventory matters.
2. Daily briefing exercise for team by shifts.
3. Being on top of our brands' product knowledge to ensure customers are assisted well with their needs.
4. Involved with the Visual Merchandisers team to guarantee the store is in accordance with our brand guidelines, displays are serving to attract customers to walk into the store.
5. Contribute positively to achieving individual and group sales target by increasing the UPT and ATV and returning customers.
6. Ensure Store Opening, Closing and sales transactions are in line with the SOP of our brands.
7. Proper care of stocks, inventory, mannequins and any items within the store at all times.
8. Directly involved in working with the inventory and merchandising team to ensure the floor inventory and stocks are with no losses by conducting stock counts and receiving.
9. Being the Company representative by complying with Brand standards.

Requirements:

1. Candidate must possess at least a SPM/ "O" Level/ STPM/ "A" Level in any field.
2. Minimum 3 years of working experience in the related field as a PIC is required for this position.
3. Highly motivated with good insight of customer service.
4. Good command of English and Bahasa Malaysia.
5. Willing to work according to retail hours, on weekends as well as on public holidays.