Store Manager (Ipoh, Perak, Malaysia) Fast Retailing

*No working visa sponsorship

Job responsibilities

Sales Management:

• Follow up the sales turnover indicators set by the store manager.
• Manage staff duty roster and performance tracking.
• Analyse sales data and plan a strategic improvement plan, paying attention to market trends of competitive products.

Operation Management:

• Supervise outlet staff to execute front store and store room management according to standards.
• Report to store manager if there is an emergency case at stores and handle the incident flexibly to ensure safe operations of the store.
• Responsible for daily inventory management and product expiry date management.
• Manage product loss according to company standards.
• Analyse product category performance to plan improvement and increase sales performance.

Merchandising / Product Display Management:

• Familiar with the display standards of the products, provide guidance and familiarity with merchandising and display systems.
• Follow VCM diagram to inspect and enhance store display.

Training Management:

• Responsible for conducting service training for the outlet staff.
• Manage customer service feedback and provide service guidance to the staff.
• Ensure standardized process of the store operations.

Financial Management:

• Manage daily cash safety, conduct internal self-examination in the store.
• Ensure store financial compliance.

Employee Management:

• Assist in recruitment of outlet staff.
• Onboard new outlet staff.
• Provide training to new outlet staff.
• Manage team members well.

Store Recruitment:

• Source, recruit, interview store crew candidates.
• Update recruitment report.
• Involve in career fair.

Requirements:

• 2-3 years and above of experience in large scale fast retail store management preferred.
• Familiar with the operations of the retail store, merchandising, manpower management, and store management.
• Familiar with office software and strong analytical skills.
• Good communication and coordination skills, team spirit, and strong execution ability.
• Flexible to follow company’s outlet and regional deployment.
• Recognize company’s corporate culture and values.
• Able to work on weekends/rotating shifts.
• Willing to relocate nationwide.
• Prefer candidates who can start work immediately.