Storage Product Manager

• Seeking an individual to join Standard Chartered as a Product Manager in the Storage and Backup team, under the Private Cloud Infrastructure domain. The role entails working with architecture, engineering, support, infrastructure teams, vendors and stakeholders to ensure the successful deployment, life cycle management and usage of the product in the bank. This role will play a critical part in helping shape and guide the future opportunities for new product selection, cost savings and deployment of new solutions in the various data centres under management. They will also assist in working with the teams to look at alternative solutions where required. This individual will additionally be responsible for managing the product catalogue, contract and financial management of the budget.
• Transformation, Technology & Operations (TTO) is a global organisation providing Cloud, Data, End User, Infrastructure, Integration, IT Service Management, Network and Security capabilities to all our clients and colleagues globally with an operating budget of $500mil USD and $200mil USD of change.

Strategy
• Knowledge of storage products either by hands on experience, previously working for a storage vendor or in an infrastructure team that engaged significantly with storage.
• Understand the overall infrastructure and architectural designs that will be adopted by the technology teams and business users.
• Work interdependently, lead initiatives and influence.
• Efficiently manage stakeholders and communicate effectively.
• Solve complex problems by collaborating with relevant teams to improve customer journey and experience.
• Ensure the inventory is up to date and accurate to support estate management programs.
• Drive refresh activities including budgeting, procurement and coordination with engineering and delivery teams to meet aggressive timelines.
• Create and update core technical documents that will be translated to standards adopted by the bank.
• Work with security and compliance teams to ensure systems are compliant and maintain high security hygiene.
• Collaborate with finance to adhere to budgets and pricing models.
• Anticipate and evaluate business challenges, assisting with prioritising items in the backlog.
• Develop opportunities for innovation and out-of-the-box thinking.

Business
• Develop and maintain strong relationships with internal and external stakeholders.
• Deliver new solutions and practices to ensure the organisation capitalises on industry learning and growth.
• Contribute to new business initiatives and projects.
• Appraise and interpret complex requirements to understand the impact on the organisation's ability to deliver change.

Processes
• Manage product lifecycle.
• Realize the end-to-end delivery practice and its associated processes.
• Responsible for delivery processes and risk management of change.
• Drive optimisation of delivery by reviewing and optimising data related to effectiveness of change.

Risk Management
• Own the risks linked to the delivery and maintenance of code in production.
• Manage end-to-end risks associated with dev/test environments and requisite tooling.
• Drive closure of risks, operational events and audit findings on time.
• Educate the team on risk management and continual mitigating of risk.
• Comply with organisation risk management framework.
• Find automated solutions to reduce risk.

Governance
• Awareness and understanding of the regulatory framework and relevant requirements for the role.

Regulatory & Business Conduct
• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including compliance with applicable laws and regulations.
• Collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
• Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association.

Key stakeholders
• Storage Team and Private Cloud Infra
• Architecture and Engineering teams
• Business, Regional & Country CIOs & COOs
• CISRO, CISO
• CDO
• Group and Country Compliance & Regulators
• Group Internal Audit
• Operational Risk
• TTO Management Team
• T&A Management Team
• Vendors

• Product lifecycle management
• Vendor and stakeholder management
• Creation of technical documents
• Project Management
• Budget and procurement
• Technical understanding of Object, SAN, File and Backup Storage (Hitachi/Pure/Dell/Cohesity/Netapp)
• Software skills in Python with experience in Scripting – BASH, KSH, PowerShell

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you.

Our purpose is to drive commerce and prosperity through our unique diversity, together with our brand promise to be here for good. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do.
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well.
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term.

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and self-help toolkits.
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.