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Responsibilities:
- You are to provide sales & technical supports (night shift work required) on all TRI products, namely AXI, AOI and SPI system.
- You must be able to build and maintain strong relationships with key individuals at all levels throughout customer's organization in ensuring customers’ satisfaction.
- Responsible to take care of below transactions, quotations for services and remind and push for service contracts per AXI machines.
- Maintain good relationships with the users at all times.
Personal Skills:
- Required superior product skills. After 6 months training and on job training, you must become an expert for machines repair, competition benchmark, services.
- Good manner, polite, patient, friendly at all times with the users.
- Being passionate and aggressive for trouble shooting.
Requirements:
- Candidates must possess at least a Diploma, Advanced/Higher/Graduate Diploma in Engineering (Electrical/Electronic/Mechanical/ Mechatronic / Electromechanical) or equivalent.
- Experience in AOI/AXI operation/line support activities on night shift.
- Knowledge in AOI/AXI equipment or license will be an added advantage.
- At least 3 - 5 year(s) of working experience in the related field is required for this position.
- Good learning attitude, hard work and commitment.
- Required skill(s): Visual Basic, SAP, Oracle, MS SQL Server, VB.NET, C#.
- Willing to travel overseas for onsite support as often as required, countries per Taiwan, South East Asia, India.
- Willing to be flexible for duty hours, 24 – 7 on call. (Extra working hours shall be disbursed afterward.)
- AXI / AOI / SPI presale skills are bonus.
- Proficiency in English and Mandarin.
(We are seeking candidates proficient in Mandarin to effectively communicate with Mandarin-speaking clients.)
How do your skills match this job?
Your application will include the following questions:
- Which of the following statements best describes your right to work in Malaysia?
- What's your expected monthly basic salary?
- How many years' experience do you have as a Field Application Engineer?
- Which of the following Relational Database Management Systems (RDBMS) are you experienced with?
- How would you rate your English language skills?
- Which of the following programming languages are you experienced in?
- Which of the following languages are you fluent in?
- How much notice are you required to give your current employer?
Engineering 11-50 employees
Test Research, Inc. founded in April 1989, is dedicated to playing a leading role as a solutions provider in inspection & testing automation for the electronics, information and communication industries.
With strong R&D capabilities, we continuously develop automated inspection & testing equipment for PCB assemblies. TRI has built a worldwide sales and service network to provide our customers with prompt and reliable services.
By offering excellent inspection and testing equipment with comprehensive professional services, TRI has become an indispensable partner in helping our customers attain highest production quality standards.