Sous Chef

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Aparium Hotel Group
Shah Alam
MYR 100,000 - 150,000
Be among the first applicants.
3 days ago
Job description

Transforming Hospitality, Together.

We enable every associate to create remarkable moments for each guest. The foundation of our unique service model includes thoughtfulness, sincerity, intuitiveness, knowledge, and above all, graciousness. Our proven approach increases efficiency and dramatically improves our guest’s experience. We meticulously train staff at every level in the art of anticipatory service—we encourage genuine, unscripted interactions with guests and an acute sense of ownership in the success of the company.

At Aparium, we are always in search of individuals with hospitality in their DNA.

We then train our team to be anticipatory, thorough, and thoughtful and have input in their role and the hotel as a whole.

The result: Aparium has crafted something rare and quite special, a place where associates are deeply involved in their work.

Our belief in the power of people, place and character extends to everything we do and we invite those with the following characteristics in our journey to build the best independent hotel company in the world.

BE PASSIONATE
Passion is what drives individuals to invest their time, energy, and dedication wholeheartedly and it fuels a relentless pursuit of excellence, pushing one to continuously learn, grow, and overcome challenges.

BE PROUD OF YOUR CITY
To have pride in one’s city is to hold a deep sense of attachment, loyalty, and admiration for the place you call home.

CELEBRATE UNIQUENESS
We recognize that every individual possesses their own distinct set of talents, perspectives, and experiences, which contribute to the rich tapestry of humanity, and of our team.

We encourage every Aparium Associate to work with an entrepreneurial spirit, actively engaging in their discipline to identify ways to help us move forward and deliver experiences that matter.

Why You Belong At Aparium

DIVERSITY
Diversity is an appreciation and respect for what makes an individual unique in terms of age, gender, ethnicity, religion, disability, sexual orientation, education and national origin. We see each employee as unique as each of our hotels with differing roots, history, perspectives and talent. All deserve to be part of an organization in which our differences matter and are valued.

EQUITY
Equity is in our practices and processes to ensure that every person has the same opportunities. It provides people who have marginalized identities to contribute and develop to their own potential. Equity promotes impartiality and fairness within our company procedures, processes and decision making to eliminate practices that may create disparities within our company.

INCLUSION
Inclusion is our ability to ensure people of all backgrounds feel welcomed, are treated equally and are respected. We were founded on purposeful collaboration, encouraging everyone to share their experiences and at times, differing perspectives. Our foundational practice of Inclusion creates a sense of belonging for all associates and stakeholders alike.

Reports to: Executive Chef, position is exempt

WHO WE ARE
Hotels done differently. At Aparium, we believe in the power of People, Place and Character. We ensure our hotels are a place where individuals are valued and celebrated, elevating our associates’ pride in who they are, where they live and who we serve. Our hotel is a tribute to the neighborhoods and the people of the communities where we operate.

WHO YOU ARE
Your past experiences have led you to understand that there is an art + science to the how and what hospitality operations professional is responsible for. You are committed to the Chef life and go through your day-to-day activities saying, “behind” and “hot” in your own home. Your cookbook collection is dog-eared and worn from use and has outgrown its boundaries on your shelves. Your days off are spent sharpening, obsessing over, or purchasing knives (your friends have become legitimately concerned about this, by the way). You are a mentor to your team and capable of working at any station in your kitchen but are hungry for the next step. You are an intrinsically motivated individual who finds their moment of Zen in a dining room filled with happy guests. You lead your team with a composed disposition and gentle correction, passing along your culinary acumen in the process. You have the utmost respect for the ingredients and the process: you strive to work directly with local farmers and artisans to obtain your ingredients at their height of freshness and peak of flavor. You have tremendous culinary aptitude and are just beginning your journey to understanding the financial side of the business and are eager to learn more.

THE ROLE
The Sous Chef reports to and works directly with the Executive Chef, collaborating with menu planning and development, productivity, menu cost controls, and ordering processes to ensure production meets business levels. It is critical that you possess a background and basic knowledge of culinary techniques related to the F+B concept(s) for the hotel. You are a highly organized individual and an expert in constant and consistent communication, able to reinforce efficiencies while ensuring consistency in the kitchen operations. You lead the team through your collaborative approach, you understand that the ability to act as a soldier is as critical as being a general. Having the skills to mentor and teach your team of culinarians is a must for this position, as is demonstrating humility and genuine care for the items you create and the individuals who execute upon them.

WHAT YOU WILL DO

  • Uphold and role model the company’s principles of People, Place, and Character, while encouraging your direct reports to embody our values that drive collaboration, intuitive service, and trans local hospitality
  • Be a key partner with the Executive Chef, Sous Chefs, and F+B Management team, demonstrating a united front committed to providing the best possible guest experience
  • Collaborate with and coach your team to uphold the integrity of the food, guest experience, cleanliness, and maintenance of the culinary spaces
  • Demonstrate your aptitude of how to deliver on a guest’s expectation for an amazing culinary experience, including balancing flavor combinations, considerations for temperature and texture, guest satisfaction, and menu flow
  • Understanding of operational metrics (KPI’s and P&L’s), demonstrating critical thinking skills by connecting those with operational observations
  • Coach and mentor your team on development of their skill set, technique, and menu execution, fostering an environment of continuous growth; effectively use corrective action to address root causes of issues, course-correcting any missed opportunities
  • Foster open lines of communication within the department by helping to facilitate daily line ups, weekly culinary leadership meetings, and quarterly culinary all staff meetings to create a transparent dialogue among the team to voice ideas and concerns, while addressing the department’s key priorities
  • Actively participate in recruitment, training, scheduling, supervising, coaching, and motivation of all culinary associates in order to create an environment that nurtures ideas and develops future talent for succession planning in the culinary program
  • Observe conditions of all physical facilities and equipment in the culinary operation, working in collaboration with the Chef, engineering department, and any third-party vendors to make corrections and improvements as needed
  • Maintain regular communication with the Executive Chef and F+B Management team to provide updates, discuss plans, communicate needs, and align priorities, understanding that flexibility with your responsibilities is paramount to support a successful operation

HOW YOU WILL LEAD

  • Offer direct support for your team through coaching, counseling, gentle correction, and constructive feedback
  • Collaborate effectively with all hotel departments including Sales, Banquets & Catering, Food & Beverage, and Hotel Operations to provide exemplary guest experience
  • Be respectful in your daily interactions with your managers, direct reports, and peers, exemplifying the utmost level of professionalism and being a pillar within your community
  • Be a subject matter expert in food and culinary techniques as well as understanding the history of the cuisine most closely related to the hotel food and beverage concept(s), effectively guiding others in their personal search with a gentle hand, never admonishing their lack of knowledge
  • Demonstrates the beginnings of business acumen by ensuring that initiatives align with operational goals and budgets; shows passion to further develop this skill set

POSITION REQUIREMENTS

  • Five or more years of progressive culinary experience required, preferably in a multi-service hotel or restaurant
  • Passion for culinary arts, experience in a wide range of cuisines
  • Basic skills in Microsoft Excel and Word to create spreadsheets and proposals
  • Adaptable interpersonal communication skills to address all employee levels of the hotel
  • Proficiency of the English language in reading, writing and verbal communication
  • Ability to calculate basic math principles to meet proper menu ingredients and perform inventory
  • Ability to work in a fast-paced environment for extended periods of time to meet high volume business
  • Ability to lift, balance and carry up to 25 lbs. to transport dry goods inventory, equipment, etc.
  • Ability to lift, balance and carry (with assistance) up to 100 lbs. to transport dry goods inventory, equipment, etc.
  • Ability to stand or walk for prolonged periods to cook required menu items
  • Ability to withstand warm to hot environments for prolonged periods while utilizing ovens, stoves, or fryers

WHAT'S IN IT FOR YOU

  • $80,000 annual salary
  • Paid Vacation, Sick Time and Holidays
  • Medical, Dental, Vision, and Pet Insurance
  • Employer Paid Basic Life and AD&D
  • 401(k) Retirement Plan with employer match
  • Paid time off to volunteer for the causes you care about in your community
  • Strong sense of belonging through diversity, equity, and inclusion

As an equal opportunity employer, Aparium Hospitality Services celebrates diversity and is committed to creating an equitable and inclusive environment, a sense of belonging for all employees. We do not discriminate and believe every individual should be proud of who they are, where they come from, and take pride in who we serve. Aparium is an E-Verify employer.

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