Social Media Manager

The Role

Key Responsibilities:

1. Develop and execute a comprehensive social media strategy to enhance brand recognition and audience engagement.
2. Create informative and engaging social media posts, visuals, and videos that resonate with our target demographic.
3. Manage and maintain social media accounts across multiple platforms, ensuring consistent and appealing branding.
4. Independently set up and manage accounts on different shopping platforms where necessary, ensuring seamless transactions for customers.
5. Respond thoughtfully and promptly to customer inquiries, comments, and messages, embodying our commitment to exceptional customer service.
6. Collaborate with cross-functional teams to align social media efforts with marketing campaigns and business objectives.
7. Stay updated on industry trends, emerging platforms, and social media best practices to optimize performance.
8. Prepare periodic reports on social media metrics and insights for performance evaluation.

Requirements

• Able to move to LANGKAWI as your physical attendance is required.
• Fluent in English (Mandarin is a plus!).
• Familiarity with social media platforms and best practices.
• Creative mindset with attention to detail.
• Ability to work independently and as part of a team.
• Basic understanding of social media analytics tools.