Shipping Executive / Senior Executive (Food Manufacturing)

Shipping Executive / Senior Executive (Food Manufacturing)

You will be responsible for ensuring timely delivery of products to customers and maintaining accurate records of shipments. You will have experience in managing shipping operations in a food manufacturing environment and be familiar with the regulations and requirements for food product transportation.

Job Description:

• Assist in managing all aspects of the shipping process, including scheduling, routing, and tracking shipments.
• Ensure compliance with all shipping regulations and customs requirements.
• Maintain accurate records of shipments, including documentation and tracking information.
• Assist in developing and implementing KPIs to measure and monitor the performance of shipping operations.
• Work with carriers, freight forwarders, and other logistics service providers to ensure timely and cost-effective delivery of products.
• Coordinate with the sales and production teams to ensure timely delivery of products to customers.
• Assist in developing and implementing training programs for shipping staff to ensure proficiency in shipping operations and safety procedures.
• Handle customers’ inquiries and complaints, maintaining all kinds of customer support and resolve customer issues by collaborating with other teams.
• Shipment coordination includes preparing shipping documents such as invoice, packing list and bill of lading.
• Handle export transactions including knowledge in Letter of Credit, customs regulations, Form D and COO documentation requirement.

Company Overview:

Miaow Miaow is a well-established Malaysia homegrown snack company that specializes in manufacturing, supplying, and exporting various snacks, selling at an affordable price that suits all age groups with different lifestyles and cultures in countries around the world. Founded in 1975 as a family distribution business, it expanded into large-scale snack food manufacturing in 1989 and has since grown significantly, serving nearly 40 countries globally.

Miaow Miaow is strategically located surrounded by oil palm fields, ensuring a natural and pollution-free manufacturing environment to guarantee high-quality products. We are dedicated to developing innovative and quality snacks by consistently creating new recipes to meet the needs and expectations of our customers.