Shift Manager (Ipoh Parade)

Job Responsibility

• Responsible for the day-to-day operations of Krispy Kreme Doughnut shop.
• To deliver the highest standard quality of service by handling customer complaints, conducting customer service evaluation and achieving the customer service rating target.
• Ensure staffing and inventory levels are appropriate to allow for smooth operation of the shop.

Job Requirements

• Have a minimum of 1 year of experience in a similar position.
• Applicants should be Malaysian citizens or hold relevant residence status.
• Able to communicate well in English and Bahasa Malaysia.
• Have a friendly and engaging personality.
• Sales-driven and results-oriented.
• Able to work on shifts, including weekends, 6 days a week.
• Possess own transport.
• Work Location: Ipoh Parade.

Job Benefits

• Meal Allowance: RM 5.00 per day.
• Sales Performance Incentive.
• Overtime Pay.
• Training and Certification Program.
• Fast Career Advancement Opportunities.
• Medical Coverage.
• Daily Meals Provided.
• EPF, SOCSO Contributions.