Service & Operations Executive - Labuan

Job Description

1. Responsible for processing and handling day-to-day transactions of the branch as well as ensuring service quality standards in the branch are met in line with the Bank’s strategic objectives.
2. Responsible as Chief Cashier/ Relief Chief Cashier in the branch to manage daily branch’s cash holdings, balancing, loading of Self-Service-Terminals (SST) and transactions.
3. Responsible for handling and supporting first line resolution of enquiries and complaints.
4. Responsible as relief in absence of Service & Operations Manager (SOM).

Job Requirements

1. Customer Service Oriented
2. Good Communication and interpersonal skills
3. Excellent time management
4. Minimum Diploma qualification from relevant field of study (banking, finance, etc)
5. Relevant experience in clerical, office administrative, cash handling function, sales or customer service