Service & Operations Executive - Aman Suria, Damansara, PJ

Job Purpose

Responsible for processing and handling day-to-day transactions of the branch as well as ensuring service quality standards in the branch are met in line with the Bank’s strategic objectives.

1. Responsible as Chief Cashier/ Relief Chief Cashier in the branch to manage daily branch’s cash holdings, balancing, loading of Self-Service-Terminals (SST) and transactions.
2. Responsible for handling and supporting first line resolution of enquiries and complaints.
3. Responsible as relief in absence of Service & Operations Manager (SOM).