Service Engineer

Make an impact with us at KONGSBERG. Your expertise Protechts People and Planet.

We are seeking a Service Engineer to join our Global Customer Support team! If you have experience in Automation and Control Systems and hands-on skills with Automations and Thrusters, we want to hear from you. You will play a crucial role in supporting our customers around the world, offering remote product guidance, and contributing to a knowledge pool that supports our field service team. Come and make a global impact with your skills and experience!

Responsibilities:

• Focus on customer support, commissioning, and service on assigned Kongsberg Maritime product range onboard vessels.
• Cover service activities in Southeast Asia region and maintain good relationship with existing clients.
• Workshop test and technical preparations.
• Proper preparation and execution of work assigned and ensure performance are always met. Responsible for generation of service reports, update drawings, cable information database and relevant technical documents.
• Provides remote guidance / product support to customers and backend support to the service team.
• Assist our sales department with technical issues.
• Handling pre and post administrative work.
• Required to undertake ad-hoc duties which may be assigned from time to time.

Qualifications and experience:

• Min. Degree in Electronics / Instrumentation / Mechatronic Engineering.
• Min 3-5 years of working experience for automation systems (controls and propulsion), system process knowledge, distributed control systems and power management.
• Relevant working experience in maritime industry is an advantage.
• Must have excellent co-operative skills, good communication skills, result oriented and self-motivated.
• Meticulous & methodical approach to remote case handling.
• Self-driven attitude to find solutions to problems. Passion and patience for handling customers – Service minded.
• On-board system process knowledge, experience with distributed control systems.
• Ability to work independently.
• Able to travel on short notice.

At KONGSBERG, we believe that diversity fuels innovation. We encourage you to apply, even if you do not meet every requirement. Research shows that women and minority groups are less likely to apply to jobs unless they meet every single qualification. Your unique perspective is valuable to us. Your skills, attitude and perspective could be exactly what we are looking for!

This employment may require obtaining relevant statutory and government requirements and documentation essential for legal employment. Pre-employment medical check may be requested to ensure that selected candidate is in good health and fit for the role's responsibilities, aligning with safety and health standards at KONGSBERG.

You are able to:

• Excellent cooperative, communication, and project management skills.
• Proficient in oral and written English.
• Highly motivated for global support activities, including travel.
• Self-driven with a problem-solving attitude.
• Passionate and patient in customer interactions, with a service-oriented mindset.
• Contributes to a positive work environment, acts on initiative, and takes responsibility for results, using a methodical and systematic approach.

What we can offer:

• An exciting and important position working for the world-leading supplier of maritime solutions.
• An inspiring and safe work environment.
• Professional Development and career opportunities.
• Competitive pay and benefits.

At KONGSBERG, "Protechting People and Planet" drives solutions, and diverse teams inspire innovation.

Only shortlisted candidates will be notified for interview.

Kongsberg employees are reminded to notify their department manager prior to application for any position within the company.

Work location:
27-5, The Boulevard, Mid Valley City Lingkaran Syed Putra, 59200 Kuala Lumpur, Malaysia

Point of contact:
Thomas Thura Myo

Kongsberg Maritime is a technology pioneer, enabling a more sustainable future for our oceans. Our zero-emission integrated technologies advance the maritime industry and solve our customers' toughest problems. With unmatched competence, domain knowledge, innovation, and market reach, we are the trusted maritime partner. Headquartered in Kongsberg, Norway, the company has manufacturing, sales and service facilities in 35 countries.

Our Global Customer Support division is responsible for Kongsberg Maritimes services, upgrades and support in the aftermarket. Our 3000 employees are present in 35 different countries around the world. During the operational lifetime of more than 30.000 installations, we ensure cost-efficient delivery of services, upgrades and spare parts in order to secure availability and predictability to our customers.

KONGSBERG is a leading global technology group. Throughout our proud two hundred year history, we have continuously advanced, applying innovative solutions to the needs of our customers, partners and society at large. We believe diversity is our strength. By fostering an inclusive and diverse culture we nurture and ensure space for different perspectives and ideas. We are determined in our work to mature and improve our ability to utilize our diversity and culture of differences to create positive business results.