Service Engineer

We are seeking a skilled Service Engineer to join our team in Johor Bahru, Malaysia, to join our Data Centre after-sales service team. The ideal candidate will be responsible for installation, commissioning, daily maintenance, and after-sales support of Gensets, ensuring the highest standards of service delivery while ensuring compliance with local regulations.

Responsibilities:

- Perform installation and commissioning of equipment related to Data Centre Projects.

- Conduct daily maintenance tasks to ensure optimal performance and longevity of Gensets.

- Respond promptly to service requests and troubleshoot issues to identify and implement solutions.

- Collaborate effectively with the project team to ensure seamless project execution and customer satisfaction.

- Provide after-sales support including repairs, replacements, and upgrades as required.

- Maintain accurate records of service visits, issues resolved, and parts used.

- Adhere to local safety protocols and maintain a safe working environment at all times.

Requirements:

- Proficiency in English and/or Mandarin is an added advantage.

- Basic knowledge and hands-on experience in the maintenance of gensets, engines, and generators.

- Ability to work independently and as part of a team in a fast-paced environment.

- Strong problem-solving skills and a proactive approach to identifying issues and implementing solutions.

- Excellent communication skills and customer-oriented attitude.

- Willingness to travel occasionally and work flexible hours as needed.

- Relevant technical certification or diploma is preferred.