Service Coordinator, Shah Alam

• Well versed in English and Bahasa Malaysia
• Proficient in Microsoft Office
• Good communication & organizational skills

Job Responsibilities:

• Receive service calls and create job log in
• Coordinate with customer and assign job cards to Technician
• Monitor job progress for all daily assigned jobs of all Technicians
• Verify work orders and assign job cards; place orders for local option parts
• Arrange transport with vendors for delivery and collection of trucks
• Coordinate with sub-contractors on fabrication, modification, and installation
• Follow up on jobs pending for spare parts
• Ability to work independently and under pressure
• Monitor repair job progress in the workshop
• Inform rental customers on mishandling charges and notify Superiors of any disputes
• Ensure fast response to queries and requests from customers and technicians
• Prepare monthly service analysis reports to submit to the Service Manager

How do your skills match this job?

Sign in and update your profile to get insights.

Your application will include the following questions:

• Which of the following statements best describes your right to work in Malaysia?
• Which of the following types of qualifications do you have?
• How many years' experience do you have as a service coordinator?
• What's your expected monthly basic salary?
• Do you have customer service experience?
• Which of the following Microsoft Office products are you experienced with?
• Which of the following languages are you fluent in?