Service Advisor (Klang Valley)

• Perform customer service duties i.e. answering the phone, scheduling service appointments, and calling customers to inform them their vehicles are ready to pick up, explaining repairs to customers, advising customers on the maintenance packages and estimated price, etc.
• Promote products and services confidently.
• Writing service orders and descriptions of problems and repairs.
• Work closely with Technicians to keep track of the vehicles’ progress and ensure the vehicle is ready at the promised time.
• Test drive vehicles to confirm service repairs.
• Maintain good housekeeping standards and orderly administration work.
• Any additional job assigned by the superior.

Requirement:

• Possess at least SPM, Professional Certificate, or Diploma in Mechanical Engineering (Automotive).
• Possess at least 1 year of working experience as a Service Advisor in an automotive workshop.
• Must have a valid driving license class D.
• Able to start immediately will be an added advantage.

Additional Requirements:

• Compassionate and patient attitude.
• Confident and professional communication skills.
• Technical knowledge in mechanical and engineering.
• Ability to work to deadlines and targets.
• Strong teamwork skills.
• Valid driving license.

How do your skills match this job?

Your application will include the following questions:

• What's your expected monthly basic salary?
• Which of the following types of qualifications do you have?
• How many years' experience do you have as a service adviser?
• Do you have customer service experience?
• Do you have experience performing automotive vehicle services?
• Which of the following languages are you fluent in?

Perks and benefits include Medical Benefits, Learning & Development, Employee Engagement, Exclusive Staff Discount, Gym Facilities, and Fitness Programs (Muay Thai, Zumba, Combat, Yoga).