The Senior Technologist Technology Deployment collaborates closely with the relevant parties within the AsPac PU or specific country market to provide overall customer technical support, quality assurance support, deploy and help launch new products. The role holder may be required to focus on a specific product area to develop experience and expertise but should also expect to cover different product areas depending on priorities and workload demands.
Key Accountabilities
- Engage with sales, marketing and supply chain in the AsPac markets to provide customer support, in deploying and help with new product launch, provide technical advocacy, quality assurance support and support new business opportunities (including technical input to tenders).
- Deliver technical support to customers to resolve issues, potentially including laboratory work/analysis and interpretation of analytical data and delivery of reports.
- Provide product and application advice and support with basic lubrication training to technical network/sales technical staff as needed.
- Provide input to new product development projects, support and supervise proof of performance/customer approval tests, identify suitable finished goods for purchase.
- Support quality assessments, resolution of local raw material shortages, incident management teams and quality incident investigations.
- Support country Technologist tags (CTT) to deliver the technical communications for new product launches using global materials, adapting where vital or crafting materials to meet local customers' requirements, ensuring that the technical benefits land in an impactful way in the CLTs/with customers.
- Provide leadership on the integrity and management of technical data. Support CTT to ensure that claims are relevant, valid and substantiated for local law and in line with Product Development and Marketing mentorship.
- Collect vital quality data and information from region to analyse, develop and assess for trends and provide input on areas of the greatest risk.
- Coach and mentor less expert members of the team and share technical knowledge with wider technical community.
Job Requirements
- University degree in scientific field such as Chemistry or Chemical Engineering or a technical discipline.
- Proven broad experience of lubricant development, quality assurance and technology commercialisation and deployment (mastery).
- Demonstrate a collaborative approach to working and networking with domain experts and experience in digitalization of data and reporting.
- Demonstrated strong interpersonal and communication skills.
What we offer:
It’s crucial to us that the differences we see in the world around us are reflected in our workplace. Who you are is what counts, not where you’re from or how you live your life. At bp, we support our people to learn and grow in a diverse and challenging environment. We believe that our team is strengthened by diversity. We are committed to encouraging an inclusive environment in which everyone is respected and treated fairly. There are many aspects of our employees’ lives that are meaningful, so we offer benefits to enable your work to fit with your life. These benefits include:
- Generous salary package including an annual bonus program and individual performance-based incentives.
- Additional EPF contributions totaling 15%.
- Excellent work-life balance & flexible working arrangements!
- Collaborative environment that celebrates achievements, diversity, and culture!
- Ongoing career development and progression opportunities in a global organization.
- 16 weeks paid parental leave (4 weeks partner leave).
Travel Requirement:
Up to 10% travel should be expected with this role.
Relocation Assistance:
This role is not eligible for relocation.
Remote Type:
This position is a hybrid of office/remote working.
Skills:
Agility core practices, Analytical Thinking, Bioprocess Design, Catalysis, Chemical kinetic modelling, Communication, Creativity and Innovation, Curiosity, Experimental Design, Group Problem Solving, Industry technology knowledge, Intellectual Asset Management, Life cycle and circularity, Multi-physics modelling, New process technology scale-up, Novel process development, Pilot and demonstration plant operation, Presenting, Process Safety Engineering, Science and Technology Leadership, Scientific publication, Talent Matching, Technoeconomic evaluation of processes, Thermophysical modelling, Thought Leadership.