Senior Store Manager (based in Kuching, Sarawak)

Senior Store Manager (based in Kuching, Sarawak)

We are looking for a talented candidate to undertake:

• Responsible for managing more than 2 stores/outlets’ keys, store/outlet daily opening and closure on time.
• Recruit retail team members as when required.
• Developing sales strategy and leading retail team members to drive sales and achieve sales target.
• Provide product and customer service training to retail team members regularly.
• Serve customers with best customer service standard.
• Ensure housekeeping is done every day.
• Ensure cash float, sales collection and monetary related amount are calculated accurately, stored carefully and banked in accordingly.
• Working closely with Area Manager on store operations, manpower issue and provide improvement solutions if any, and provide constructive feedback.
• Ensure retail team members follow SOP as per according to Management and Retail Operations Department.
• Ensure outlet appearance is clean, presentable and all merchandise display follow Visual Merchandising guidelines.
• Monitoring stock movement and merchandise level in storeroom and raise to Merchandising team when there is insufficient stock.
• Monitoring and key in Cap Plan, SCORE and attendance.
• Accountable for Loss Prevention & Security not limit to CCTV, inventory and spot checking.
• Update budget for monthly and annually sales target.
• Plan and prepare monthly duty roster of retail team members under payroll cost and ensure attendances are met.
• Prepare management report on a monthly basis.
• Perform stock take activity for stores and responsible for stock loss occurred in store.
• Assist team with any other projects on an as needed basis.
• Perform any ad-hoc action assigned by the Management.
• Coaching junior staff and people development.
• Be resourceful in terms of capturing sales opportunities.

Are you the right person that we are looking for...

• Candidate must possess at least a SPM, preferable Professional Certificate / Diploma / Advanced / Higher / Graduate Diploma / Bachelor’s Degree in any field.
• At least 6 year(s) and above of working experience in the related field is required for this position or equivalent retail experience.
• Demonstrated fluency both written and spoken: English and Bahasa Malaysia. Able to speak in Mandarin would be an added advantage.
• Proficiency in Microsoft Office, especially in Excel.
• Able to work on pre-planned shift, weekends or public holiday.
• Excellent customer service and communication skills.
• Passionate, dynamic, team driven and highly motivated individuals who are willing to take initiative and eager to learn.
• Able to work independently and with minimum supervision and guidance.
• Positive attitude and able to work in a fast pace working environment.

Interested applicants; please send in your completed resume to us by clicking on the “Apply Now” button.

We regret that only shortlisted candidates will be notified.

Thank you.