Senior Specialist, HR Operations & Payroll Excellence (Cross-Border Recruitment Service Business)

At Glints, we are building the #1 tech-enabled recruitment and career discovery platform in Southeast Asia that helps people and organisations realise their human potential by joining great organisations, learning the right skills and building great teams.

We’re seeking a Senior Specialist, HR Operations & Payroll Excellence to join our dynamic team. In this pivotal role, you’ll leverage your extensive expertise to drive operational excellence, consistently exceed service level requirements, and ensure smooth HR and payroll processes.

Serving clients across the globe especially APAC, you’ll independently manage complex tasks, ensuring accuracy, compliance, and exceptional experiences for both internal stakeholders and managed talents. Your contributions will directly influence the success of our HR operations, shaping the future of our workforce and enhancing company performance on an international scale.

You will report directly to the Regional Head of Customer Success and Operations (EOR & PEO) in Singapore.

• Lead HR operational excellence: Independently manage and streamline key HR processes, including onboarding, offboarding, and ensuring compliance with local labor laws.
• Expert payroll management: Own the end-to-end payroll process, ensuring precise and timely salary disbursements while maintaining compliance with local regulations.
• Drive data accuracy in HR systems: Take charge of the integrity and accuracy of HRMS data, using your expertise to ensure optimal performance and insightful data reporting.
• Compliance leadership: Act as a subject matter expert in labor regulations, ensuring that the company is always ahead of legal compliance requirements.
• Solve complex HR issues: Utilize your experience to independently resolve HR and payroll-related queries through the HubSpot ticketing system, meeting defined resolution times.
• Collaborate across teams: Partner with senior leaders in HR, finance, and legal to influence strategic decisions, driving HR and payroll efficiency without direct team management.

• Strategic Impact as an Expert: Use your years of expertise to directly influence operational excellence and ensure compliance, all while being the key player in HR operations and payroll management.
• Autonomy in a Senior Role: As an individual contributor, you will have the autonomy to shape HR and payroll processes, with significant exposure to leadership and decision-makers.
• Career Growth in a Specialized Role: Take on high-impact projects that allow for professional growth and recognition within the company, with a focus on your technical and strategic contributions.
• International Exposure: Collaborate with regional teams and have the opportunity to drive initiatives that span across multiple geographies.
• Top-tier Benefits: Enjoy competitive benefits and be part of a company culture that values both independence and collaboration.

• 10-15 years of experience in HR Operations, Payroll Operations, or a related field, with proven ability to handle complex tasks autonomously.
• Deep expertise in HR and payroll systems, ensuring accuracy and compliance without the need for team supervision.
• In-depth knowledge of local labor laws in Malaysia and a proactive approach to staying compliant with regulatory changes.
• Strong problem-solving skills with the ability to manage complex HR and payroll processes independently.
• Proficient in HRMS and payroll software with a focus on leveraging data to drive process improvements.
• Excellent English communication skills for liaising with senior stakeholders, despite being in a non-management role.

Let’s Realise Human Potential.

At Glints, we are building the #1 tech-enabled recruitment and career discovery platform in Southeast Asia that helps people and organizations realize their human potential.

We have impacted many lives but there’s still plenty to be done. If you’re ready to grow and make an impact, you’ve come to the right place.