Senior Specialist, Corporate & Commercial Recovery

Objective:

1. Manage, rehabilitate, reschedule & restructure (R&R) and recovery of impaired loan (“IL”) and debt/equity instruments (“DE”) to maintain quality asset portfolio (Conventional & Islamic Accounts).
2. Manage, rehabilitate, reschedule & restructure (R&R) and recover potential non-performing accounts (PNPA) and non-performing accounts (NPA) to maintain quality asset portfolio.
3. Reduce NPAs to an acceptable level.
4. Manage and monitor performance and compliance of terms of DE and disposal of DE.
5. Manage and monitor rehabilitated / rescheduled / restructured impaired loan (“IL”) until full settlement.
6. Manage Non-Impaired accounts which are successfully rehabilitated, strategy to “exit” these accounts, and related accounts to Impaired Accounts.
7. Manage and monitor rehabilitated / rescheduled / restructured NPA accounts until full settlement.
8. Manage collaboration and relationship with external solicitors to support necessary legal action/proceedings.
9. Execute end-to-end auction of all assets/collaterals to maximise auction sales value to reduce losses.
10. Propose and negotiate settlement plans to maximise amount recovered for written-off cases.

Responsibilities:

1. Manage and monitor performance and compliance of terms of DE (redemption, coupon payment and put & call option) and disposal where applicable.
2. Rehabilitate/reschedule/restructure IL and defaulted DE, collection of overdue accounts, liaising with borrowers/issuers, guarantors, solicitors, valuers, insurers, auditors, financial advisors, receivers and managers, liquidators, etc.
3. Responsible for evaluation and assessment of R&R proposals, requests, settlement or work out schemes.
4. Responsible for monitoring implementation of R&R, settlement or work out schemes.
5. Responsible for monitoring performance of non-Impaired accounts which are successfully rehabilitated or under exit strategy.
6. Perform field work including site visitation.
7. Continuous review of performance through submission of periodic reports.
8. Initiate legal actions whenever necessary.
9. Conduct credit review/renewal of accounts including impairment assessment under FRS139.
10. Optimise turnaround time for submission of CAs on R&R proposals, customer’s requests, settlement proposals or work out schemes as well as variation to the terms & conditions.
11. Maximise collections/recoveries and write-back.
12. Ensuring compliance with the Bank’s impairment, credit and risk management policy and parameters set by the appropriate regulatory bodies.
13. To maintain close contact with solicitors on updates for litigation proceedings.
14. Liaise with Business Units on related accounts.
15. Preparing monthly and ad-hoc reports.
16. Post-mortem review of impaired loans.
17. Handle security and legal documentation in relation to R&R and redemption of securities.
18. Evaluation and assessment of any form of proposal, request, settlement or work out scheme.
19. Optimise turnaround time for submission of CAs on R&R proposal, customer’s requests, settlement proposals or work out schemes as well as variation to the terms & conditions.
20. Presentation to management committees on NPA performance on a monthly basis in the absence of Circle Lead.
21. Key liaison Officer to Business Corporate & Commercial Units & Group Risk Management on Islamic NPL prevention and statistic related matters.
22. Ensure system maintenance of accounts are done (incl. update LOADS, CTOS, MOCHA on changes to customer risk ratings) and change of customers' information.
23. Carry out individual assessment (“IA”).
24. Identify and submit accounts which are qualified for write-off/write down.

Requirement:

1. Minimum of 3 years of experience in credit assessment/recovery.
2. Good interpersonal and communication skills.
3. Good credit and legal knowledge.
4. Strong problem-solving skills and resourceful.
5. Solid communication/people skills and able to handle customers.
6. Persistence, discipline, and strong sense of initiative to follow-through on issues.
7. Knowledge of compliance/legal/regulatory requirements regarding collection activities.
8. Strong knowledge of legal processes and procedures related to recovery.
9. Good interpersonal, communication, and report writing skills.
10. Excellent financial and business analytical skills.