Senior Salesforce Specialist

OUR COMPANY

RegASK is an AI-driven solution enabling end-to-end intelligent regulatory workflow orchestration: automating regulatory intelligence with curated content and actionable insights, smart documentation and a connected community of over 1,700+ subject matter experts for streamlined regulatory execution globally. RegASK augments Regulatory Affairs teams, combining AI efficiency and community-driven intelligence to streamline compliance across the product lifecycle. The RegASK team is highly diverse, with more than 10 nationalities across 3 continents, entrepreneurial and very agile. We are currently recruiting highly motivated individuals to expand its team and support its ambitious growth plans.

If you are a doer who enjoys working across industries and continents, autonomous in your working style, and eager to problem solve, we would love to hear from you.

POSITION OVERVIEW

We are looking for an experienced Senior Salesforce Specialist to join our team in a remote capacity. This role is ideal for a seasoned professional with 6-8 years of experience in Salesforce configuration, development, and maintenance. The candidate will play a critical role in ensuring the smooth operation of our Salesforce system while collaborating with cross-functional teams to optimize processes and integrate Salesforce with other systems.

The ideal candidate should have strong technical expertise in Salesforce, excellent communication skills, and the ability to work closely with stakeholders across sales, customer service, marketing, and finance functions. The Senior Salesforce Specialist will report directly to the Operations Lead.

• Salesforce Configuration & Maintenance: Configure, customize, and maintain Salesforce systems to meet business needs, including workflows, automation, dashboards, and reporting.
• Stakeholder Collaboration: Work closely with sales, customer service, marketing, and finance teams to align operational goals and maximize system efficiency.
• Process Optimization: Collaborate with stakeholders to analyze and improve sales and revenue operations processes using Salesforce capabilities.
• System Integration: Enable seamless integration of Salesforce with other tools (e.g., HubSpot Marketing Hub, etc.) and ensure data flow across systems.
• Data Management: Ensure data accuracy within Salesforce and provide actionable insights through reporting and analytics tools.
• Project Management: Manage system updates and projects using tools like Jira, ensuring timely delivery of solutions.
• Training & Support: Provide training to end-users on Salesforce best practices and support troubleshooting efforts as needed.

• Experience: At least 6-8 years of hands-on experience in Salesforce development, configuration, and maintenance.
• Technical skills:
  • Expertise in Salesforce customization (e.g., workflows, dashboards, reports).
  • Knowledge of integrating Salesforce with external tools (e.g., HubSpot Marketing Hub, gong, SalesNav, outlook, etc.).
  • Familiarity with data analytics/reporting tools within Salesforce.
  • Experience using Jira for project management is a plus.
• Soft skills:
  • Excellent communication skills; must be a native English speaker.
  • Strong collaboration skills to work effectively with cross-functional teams.
• Preferred Experience:
  • Work experience in a multinational organization is highly desirable.
  • Proven track record of optimizing sales/revenue operations processes through Salesforce solutions.

• This role is fully remote; candidates must have access to reliable high-speed internet and a conducive work environment.
• Proficiency with remote collaboration tools (e.g., Microsoft Teams, Jira) is essential.

If you are an experienced Salesforce professional looking for an exciting remote opportunity, we would love to hear from you! Please submit your application along with your resume and cover letter detailing your relevant experience and qualifications for the role.

We appreciate all applications, but only selected candidates will be contacted for an interview.

Thank you for considering joining the RegASK team. We look forward to reviewing your application!