Senior Sales Engineer

Senior Sales Engineer

Salary: RM7,500

Responsibilities:

• Providing support and advice to our customers as a competent partner
• Winning new orders, securing and extending existing business
• Responsibility for sales in his sales area
• Defining action priorities in order to achieve the sales goals
• Establishing realistic sales plans (OP) for the next business year, and re-estimating the sales situation for the current business year
• Defining market potentials and target groups
• Winning new customers by means of comprehensive groundwork and takeover of competitors’ positions
• Winning new customers in specific product and target groups
• Initiating new product developments and finding new applications
• Gathering information, especially about the market position and competitors, and observe competitor activities
• Quantity and sales planning for OP and re-estimation
• Conducting sales and product presentation
• Handling of complaints concerning product properties and applications, recording such complaints and providing detailed information to the pertinent departments at the headquarters
• Participating in fairs and exhibitions
• Cooperating in the introduction of new products and tests carried out at the customers
• Writing reports about important customer matters and customer calls, and providing such reports to the headquarters
• Coordinating customer contacts within the sales area in cooperation with other sales staff and the headquarters
• Cooperation in training seminars for customers
• Establishing a weekly plan of customer calls aiming at providing optimum customer support (ie longest possible active sales time at the customers)
• Generally, four days of travel and one office day per week; one or two telephone days per month, as required
• Working with Customer Relationship Management (CRM) tool for weekly call plans, sales opportunities, call reports, etc.

Qualifications:

• Bachelor of Engineering in mechanic, chemical, industrial, petrochemical educational background is required.
• Min. 3-5 years of sales experience in industrial products with direct sales to end customers is preferred.
• Experience in dealing with premium and technically-explainable products and solutions.
• Experience in Industrial Lubricants, bearing, Conveyor or other industrial consumable fluid/chemical
• Experience in selling directly to manufacturing and factories
• Experience in working in MNC is preferred but not necessary
• Excellent written and spoken communication skills
• Malaysian Citizen and very good in English
• Good interpersonal skills and a team-oriented working style.
• Own car (we will provide fleet card). Driver’s license and possession of own car is required.