Senior Sales Engineer

Country: Malaysia

Location: Carrier (Malaysia) Sdn Bhd, No. 67-G Bayan Bay, Persiaran Bayan Indah, 11900 Bayan Lepas, Penang, Malaysia

Role: Senior Sales Engineer

Location: Bayan Lepas, Penang

Full/ Part-time: Full time

Build a career with confidence

Carrier Global Corporation, a global leader in intelligent climate and energy solutions, is committed to creating solutions that matter for people and our planet for generations to come. From the beginning, we've led in inventing new technologies and entirely new industries. Today, we continue to lead because we have a world-class, diverse workforce that puts the customer at the center of everything we do.

About the role

As the Senior Sales Engineer, you will be responsible for overseeing the sales of parts and accessories, implementing sales strategies, and driving business growth.

Key Responsibilities:

• Sales Management - Develop and execute sales strategy to achieve sales targets for parts and accessories, identify areas for improvement and implement corrective actions, manage inventory levels to ensure the availability of high-demand parts while minimizing excess stocks.
• Customer Relationship Management - Build and maintain strong relationships with key customers, suppliers, and partners; address and resolve customer issues and complaints in a timely manner.
• Business Development - Identify and pursue new business opportunities to expand customer base, collaborate with the marketing team to design schemes and promotional sales events, and stay updated on potential threats and opportunities.
• Operational Excellence - Ensure compliance with company policy, implement systems to improve productivity, and work collaboratively with different functions within the organization.
• Product Management - Prepare the sales budget for the parts department, optimize profitability, and develop strategies to ensure competitiveness and profitability by introducing new products.
• Establish prospects and develop professional relationships to understand customer needs and suggest products and/or services that meet those needs.
• Aid and support business development activities for prospects within defined customer segments to support the business strategy.
• Prospect bid opportunities, participate in the preparation of bid responses, and negotiate with potential customers.
• Develop new customer contact leads for the sales business development team.
• Identify prospective target accounts and present them to the sales business development team.
• Develop personal customer relationships with prospective accounts to influence opportunities.
• Attend trade shows as necessary to increase the visibility of the organization and potentially influence prospects.

Requirements:

• A minimum of 4 years prior relevant experience in sales.
• Bachelor’s degree in engineering.
• Hunter mindset and aggressive in sales.
• Meticulous attention to detail.
• Willingness to be based in Penang.

Benefits:

• We are committed to offering competitive benefits programs for all of our employees and enhancing our programs when necessary.
• Peace of mind and body with our medical and health insurance benefits.
• Attractive allowances (mobile/transportation/petrol card) where applicable, subject to job profiles.
• Professional development opportunities to drive forward your career.
• Great organizational culture.
• Buddy system to assist in on-the-job training.

Our commitment to you:

Our greatest assets are the expertise, creativity, and passion of our employees. We strive to provide a great place to work that attracts, develops, and retains the best talent, promotes employee engagement, fosters teamwork, and ultimately drives innovation for the benefit of our customers. We aim to create an environment where you feel that you belong, with diversity and inclusion as the engine of growth and innovation. We develop and deploy best-in-class programs and practices, providing enriching career opportunities, listening to employee feedback, and always challenging ourselves to do better. This is The Carrier Way.

Carrier is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other federally protected class.