Senior Sales Commission Executive

Join the Growing Team at Singtel Financial Shared Services in Malaysia!

Are you ready to embark on the exciting world of finance and technology? Singtel Financial Shared Services (FSS) is expanding its operations in Malaysia, and we're looking for passionate, driven individuals to join our dynamic team!

In Malaysia, Singtel Group operates through a fully owned subsidiary called Sudong Sdn. Bhd.

Why Singtel Finance Shared Services?

• Grow Your Financial Digital Literacy: Enhance your expertise in the latest financial technologies and practices in a collaborative, fast-paced shared services environment.
• Impactful Work: Contribute to global operations while making a tangible impact on how businesses manage their financial operations.
• Career Growth: As we expand, you'll have plenty of opportunities to learn, grow, and advance in your career.

The Senior Sales Commission Executive will lead, supervise, guide, and motivate a team of junior staff. The major responsibility is to ensure the day-to-day operations of sales commission are completed within the timeline and commissions are paid in accordance with the commission schemes.

Make an Impact by:

• Being the SME on sales commission operations and seeking clarification from the Sales Teams if details provided are incomplete.
• Verifying, investigating, analyzing root causes, and resolving disputes/claims raised by Internal/External sales parties.
• Liaising with Sales, Finance, Sales Partners, and Other Support Teams in clarifying/processing sales claims.
• Ensuring proper documentation on all payout records, master data files, housekeeping of operation processes, and performing regular backups.
• Leading in UAT to support new/revised commission schemes or any other changes.
• Analyzing processing gaps required for automation, working with the supervisor, and assisting the Commission Team to follow up on end-to-end solution timelines.
• Collating and analyzing any irregularities found in Sales Partners/Salesman commission payments that are not aligned with sales performance or sales trends.
• Performing any Ad-Hoc duties assigned by the manager.

Skills for Success

• Diploma or Degree in Business or Data Analysis.
• Minimum 5 years experience in a supervisory role leading a team.
• Proficient in MS Office, Excel (Vlookup), PowerPoint with good analytical skills.
• Able to write and communicate clearly in English.
• Work experience in System Testing - UAT.
• Good stakeholder management skills.

Join us on our mission to continue defining the future of financial services. Apply Now!