Senior Revenue Analyst

Who are we?

The Revenue Office is a new function in Zalora, tasked to optimise anything that affects the revenue/conversion funnel. We consider product, customer and tech platforms as constraints, and use all the levers at our disposal (price, campaign, search, sorting, and processes around them) to get the best possible outcome (read Sales and Profit). It is a standalone department from commercial and marketing.

Revenue Analytics is one of the building blocks of the Revenue Office, together with Merchandising, Pricing, CRM and loyalty. As the data analytics brain, the team is responsible for establishing the analytical structure within the function and ensuring that every team’s work is fully consistent with the overall growth objectives of the company. This includes tools and process creation around how data will be used in the team, as well as application of advanced analytics and data science in business scenarios, to unlock new opportunities and take the current state to the next level.

At Zalora, we operate in a fast-paced environment, so it won’t be a stroll in the park and there will be plenty of challenging work in parallel. You can expect to be stretched to deliver quality work with relatively short turnaround time, take ownership of your deliverable, and also an abundance of learning. You will start right away from the topics that drive our strategy and impact our performance directly, working together with many different teams and be exposed to amazing people.

What will you do?

We are a highly ambitious team, so we have already numerous projects and initiatives planned, from search algorithm improvements to catalogue sorting experiments, from pricing elasticity modelling to campaign strategy optimisation. We also drive strategic discussions by aligning performance measurements, setting actionable targets for operational teams and ensuring accuracy of forecast models.

As part of the team, your primary focus will extend beyond pulling the data and crunching the numbers. You will:

• Tackle complex business problems by converting raw data into actionable insights
• Identify KPIs and develop dashboards to monitor them
• Conduct descriptive analysis to validate hypotheses and support decision making
• Build predictive models and tools for revenue optimisation or process automation
• Design experimentation methodology, and evaluate A/B test results
• Contribute to project initiations by flagging potential issues or enhancement opportunities
• Set monthly customer and sales targets based on current trends
• Challenge the status quo with new ideas to achieve business objectives
• Learn steeply, and hopefully not only at the beginning

Requirements

• Exceptional analytical skills
• Love working with numbers
• 2 - 5 years of experience
• Bachelor’s/Master’s degree from a top university
• Degree in Engineering, Computer Science, Finance or related quantitative fields preferred.
• Excellent data storytelling skills using visualisation tools like Tableau, Looker or Power BI
• Preferably have some experience with SQL programming language
• Effective project and time management skills
• Excellent communication and interpersonal skills
• Capable of handling multiple tasks (but try not to multitask), working under pressure and meeting short deadlines

Wonder how it's like to build your career with ZALORA? Inspired by employees, we believe you'll be in for:

• An exciting platform to make your success story
• Having the utmost care for your mental and physical wellbeing
• Flexibility woven into your lifestyle
• A seamless work environment with a friendly & team-fueled culture
• Career growth aligned to your professional and personal needs and goals

Want to stay ahead with our developments? Follow us on our LinkedIn page and know more about us from our career website.

The ZALORA Story

ZALORA exists for the millions of fashion consumers in Asia seeking a shopping experience focused on their unique styles, trends and fit. As Asia’s leading online fashion destination, ZALORA was founded in 2012 and has a presence in Singapore, Indonesia, Malaysia & Brunei, the Philippines, Hong Kong and Taiwan. ZALORA’s localised sites offer an extensive collection of top international and local brands as well as our own in-house labels across apparel, shoes and accessories for men and women. ZALORA is part of Global Fashion Group, the world leader in online fashion for emerging markets.