Quality Assurance & Control (Manufacturing, Transport & Logistics)
Full time
- In charge of leading the customer quality issues response team. Manages customer returns (RMA)/quality escalations and device resolution plan in terms of business recovery, root cause analysis, corrective and preventive actions and lead cross functional problem response team to a successful closure.
- Managing and coordinating activities of functional groups outside of the quality organization to achieve internal and external customer quality requirements.
- Ensuring that proper visual aid or operator guide for inspection are available for Production and Quality Assurance Department.
- Be the content expert in reviewing change control management including change strategy, data collection plan, ECN/PCN content. Plays the governance role in ensuring the change control process is being adhered to.
- Lead SCAR process – Supplier Corrective/Preventive Action process for problem resolution and continuous improvement, including critical analysis of supplier DOE (Design of Experiment), CPK (Process Capability Index), Gauge R&R (Repeatability and Reproducibility) studies.
- Evaluate and provide input to inspection processes via inspection aids and instruction guidelines.
- Knowledge of techniques like six sigma, lean manufacturing, sampling plans and statistics: utilizing these techniques as appropriate per company or industry recognized standards.
- Provides training and guidance to peers and other departments on quality requirements and guidance.
- Takes the initiative to suggest systems and process improvements: increase product safety; increase product consistency and conformance to requirements; improve production efficiency and communication; reduce operating and scrap costs.
- Reads schematics and mechanical drawings and provides input into revisions as needed.
- Participate in Design and Process Failure Mode Effect Analysis (DFMEA) and Process Failure Mode Effect Analysis (PFMEA).
- May perform other duties and responsibilities as assigned.
Requirement
Education / Experience:
- Candidate must be minimum a bachelor’s degree in engineering or applied sciences.
- Minimum 5 - 10 years’ related experience in quality assurance, process engineering or similar function.
- Strong stakeholder influencing skills.
Skills / Training:
- Excellent communication and interpersonal skills with ability to interact well with colleagues and business associates.
- Possess strong leadership skills and high motivation.
- Strong commitment to task assigned and a self-starter.
- Knowledge in statistics, SPC and related quality methodologies is a plus.
Knowledge:
- Knowledge in ISO9K, ISO14K and ISO45K and internal quality audit will be an advantage.
- Prior knowledge in industrial equipment design, assembly and control system is highly desirable.
Company Overview
Stratus Automation Sdn Bhd is an innovative and dynamic company that is revolutionizing the industry through latest technology and exceptional customer experiences. As a market leader, we specialize in providing advanced solutions for Automated Material Handling Solutions that is tailored to customer needs.
At Stratus Automation, we believe in fostering a collaborative and inclusive work environment where talented professionals can thrive and make a significant impact. Joining our team means being part of a forward-thinking organization that values creativity, embraces new ideas, and encourages personal growth.
We are seeking motivated individuals who are passionate about technology, automobiles, and delivering excellence. As a member of our team, you will have the opportunity to work on exciting projects, collaborate with industry experts, and contribute to shaping the future of Automated Material Handling Solutions.
Join us at Stratus Automation and embark on a rewarding career where innovation meets passion. Together, we’ll drive the future of AMHS and redefine what’s possible in the industry.
Perks and Benefits
- Medical
- Miscellaneous allowance
- Dental
- Vision
- 13th Months salary
- Performance bonus
- Insurance C