Senior Operation Executive

Job Responsibility

• Manage and oversee daily banking transactions, remittances, and related processes, ensuring accuracy, compliance, and timely execution.
• Check and record account transactions, ensuring all collections tally with the system.
• Carry out internal and external transfers as needed.
• Monitor transaction flows and promptly address any discrepancies or operational issues.
• Handle commissions payouts and fees-related executions.
• Actively maintain data integrity and ensure accuracy in the database.
• Respond promptly to customer inquiries via phone and chat, providing accurate information and proactive support.
• Collaborate with internal teams to fulfill requests and handle escalations.

Job Requirements

• Proficiency in Mandarin, English, and Malay.
• Ability to start work immediately will be prioritized.
• Strong sense of accountability, responsibility, and honest work ethic.
• Willing to work on a rotating weekend schedule and overtime when needed.

Job Benefits

• EPF/ SOCSO / PCB
• Annual leave
• Training provided
• Medical insurance
• Medical and hospitalization leave
• Near Public Transport
• Transportation Allowance
• Yearly Bonus and Increment
• High EPF Contribution