Manage HR departmental operating targets and costs according to annual allocation to ensure efficient usage of resources, where applicable for the BU.
Execute/manage management team's decisions on short-/long-term HR initiatives in line with company’s business direction.
Drive implementation of tactical day-to-day HR processes across business operations.
Develop/review talent management for critical leadership positions and develop talent readiness/transition strategies.
Execute initiatives on organization design changes to improve efficiency and effectiveness.
Execute performance management activities and provide feedback on performance improvements opportunities.
Work with C&B and propose market-driven/benchmark compensation decisions to drive employee performance, engagement, and retention.
Execute short-/long-term company-wide training and development strategies to cater for development needs.
Manage deployment of HR services delivery, systems, and work tools utilization to streamline work processes across functions in an efficient and scalable manner.
Prepare periodical reports to provide validated HR metrics and benchmarks to support business decisions.
Drive, together with line manager, employee engagement initiatives to increase employee engagement, performance, retention, and training environments.
Execute change management initiatives across the organization.
Job Requirements:
Degree in Human Resources, Business Management, or similar related discipline preferred.
Minimum 10 years of solid HR business partnering work experience in a similar role in Shared Services, BPO, Information Technology, or any Technology Industry.
Minimum 4 years experience in a managerial capacity.
Demonstrate experience in developing and implementing HR strategies/initiatives to achieve business goals with tangible HR metrics.
Demonstrate understanding of the business, its levers for growth, its change dynamics, and critical success factors.
Demonstrate experience in analyzing complex data, understand business implications, and make recommendations to the management team.
Demonstrate experience and knowledge in both strategic and tactical HR core functions.
Ability to build and maintain strong relationships with key stakeholders.
Ability in multi-tasking, confident, meticulous, and have excellent communication skills in managing all stakeholders, including senior management.
Drive process improvements and automation initiatives.
Proficient in SAP, MS Office applications i.e., Excel, Word, PowerPoint.
Must be a self-driven and self-motivated person, resourceful, fast learner, pro-active, committed, adaptable, team player, and strong attention to details.
Must be able to work in a fast-paced shared services environment.
Must be able to work and be based in Menara Ken, TTDI and travel as and when needed to The Ascent, Kelana Jaya.