Senior Maintenance Coordinator

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Do you want to help our key customer focus on their core business? Do you have a strong affinity with delivering on-site maintenance services in a performance-based service contract? Do you have a passion for coordinating spare parts, inventory, and purchasing for maintenance contracts? Then start a new challenge in your career and come and join our APAC Services organization.

Service Operations is part of the APAC Services organization. Life-cycle services account for more than 20% of the total sales at Vanderlande. At Vanderlande, we believe in long-term relationships with our customers. We want to take ownership of the material handling processes to ensure we can improve our customer’s competitive position. The key to our Service approach is that we continuously capture specialized material handling know-how in global principles implemented and executed by local people. This approach ensures that customers receive Service that is based on a combination of world-class knowledge and local expertise from Vanderlande’s experienced team. We now employ over 1,350 FTE at more than 100+ different sites worldwide for the divisions of Airport, Parcel & Postal, and Warehousing.

Your role

Vanderlande provides its customers with life-cycle services for material handling systems. Maintenance Services on MHS equipment on site is an integrated and important part of our core business as a company. Vanderlande focuses on continuously improving by intense cooperation between all the disciplines within our company together with our customers. In this challenging role, you will serve all the customers in the region as Senior Maintenance Coordinator. You will be responsible for the Service Contract management for all the maintenance contracts. You will be working during office hours.

Your profile

1. Bachelor's degree/diploma in Business, Supply Chain Management, Finance, Industrial, Engineering or related field.
2. 5 to 10 years of experience in maintenance setup, planning, and coordination using CMMS i.e. DOS Maximo.
3. Set up maintenance service contracts in the system.
4. Support the on-site maintenance team (SBS) in APAC to set up the maintenance plan and yearly preventive maintenance forecast.
5. Provide Maximo user training to the on-site team.
6. Provide regular support to update and fine-tune the maintenance planning to accommodate the customer operation changes.
7. Generate monthly Preventive maintenance report (PM), Preventive inspection report (PI), Visual inspection report (VI), Fault finding inspection report (FFI), Corrective maintenance report (CM), Emergency maintenance report (EM), Non-maintenance report (NM) and PM quality check reports (QC).
8. Manage and track the scope of work for SUS contract deliverables and completion.
9. Support hotline team setup in APAC.
10. Coordinate with Field Service Engineer to support customer that requires emergency on-site support.
11. Prepare quotations and invoicing for emergency on-site support.
12. Support Spare Parts Coordinator and Service Coordinator for tasks related to DOS Maximo.
13. Assist the finance department with invoicing and receivables.
14. Communication and coordination with customers and internal departments.
15. Good Reading, Writing, and Speaking skills in the English language.

Our Offer

In the challenging and responsible position of Senior Maintenance Coordinator, you will get the opportunity to contribute to the growth and profitability of Vanderlande Industries. An organization that has been elected as ‘Top Employer’ and ‘Best Employer’ for several years in a row.

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