Senior Learning Experience Specialist

Primary Objective:

Drive the organization's learning and development strategy by designing, implementing, and evaluating impactful learning programs that align with business goals and staff development needs.

Key Responsibilities:

Stakeholder Management

1. Develop strategic learning plans aligned with the stakeholders' business strategies, organizational goals, and objectives.
2. Partner with stakeholders and subject matter experts to identify learning needs and development opportunities for respective businesses.
3. Work collaboratively with cross-functional teams, including instructional designers, subject matter experts, and technology partners to create feasible learning solutions.
4. Share insights and recommendations with stakeholders to guide continuous improvement based on learning program or intervention roll-outs.

Programme Design

1. Develop engaging and effective learning programs and workshops aligned with identified learning needs and business objectives using a blended learning approach (e.g., virtual, instructor-led, self-paced, performance support).
2. Utilize adult learning principles and incorporate engaging instructional strategies.
3. Source and assess appropriate learning technologies and tools to support the implementation of the programs designed.
4. Develop and implement effective assessment strategies to measure the effectiveness of learning programs and their impact on individual and organizational performance.

Programme Delivery

1. Deliver impactful learning programs in a variety of formats, including in-person, virtual, and blended learning environments.
2. Utilize strong facilitation skills to create a positive and engaging learning environment, promote active participation, and foster critical thinking.
3. Manage the learning flow, adjust content based on learner needs, and provide constructive feedback to enhance knowledge retention and skill development.

Requirements:

1. Master's or Degree (preferably in instructional design, educational technology, human resources, or a related field).
2. Minimum 8 to 10 years of experience in learning and development, instructional design, instructional technology, education, or a related field.
3. Experience in the area of learning delivery and technology is an added advantage.
4. Proficient in using learning technologies, authoring and video conferencing tools, and platforms such as learning management systems (LMS).
5. Knowledge of adult learning principles and instructional design, learning practices, learning processes, trends, and standards.
6. Content and assessment development including behavior-based and realistic scenarios.
7. Excellent written and verbal communication skills, with the ability to communicate complex information clearly and concisely to diverse audiences.
8. Good project management and organizational skills.
9. Strong analytical and problem-solving skills, with the ability to identify and address learning challenges.
10. Ability to work independently and as part of a team in a fast-paced environment.