Senior Human Resource Manager

About Us

Bjak is focused on providing access to affordable and sustainable financial services for people in ASEAN. Headquartered in Malaysia, Bjak is the largest insurance portal in Southeast Asia. Our main portal, Bjak.com, helps millions find the insurance policy with the best value and highest coverage for them. Our investments in technology such as Custom API, blockchain, trading systems and data science enable easy access to financial services that were previously inaccessible or difficult to understand. Our core strengths are in navigating the most complex regulations and environments, creating some of the most innovative products in the world. For instance, we are the first platform globally to simplify and offer investment-linked life and health insurance online, coupled with an instant talk-to-agent service.

This role focuses on performing HR services-related tasks (e.g., HR administrative, recruitment, learning/training development, HR service desk, etc.) in a timely manner. The candidate should be able to think outside the box and challenge the existing process to ensure continuous improvement.

Responsibilities:

1. Establish a strong rapport with hiring managers to understand their strategic staffing needs and fill vacancies in a timely manner.
2. Work with hiring managers to develop job descriptions and requirements, and post advertisements on a variety of job platforms.
3. Review online applications, evaluate qualifications of both internal and external candidates, conduct interviews to analyze candidate experience and fit, and coordinate pre-employment tests as needed, verifying references.
4. Manage candidate interview results and selection decisions with hiring managers. Provide candidates feedback on interview results as appropriate.
5. Complete reference checks and background checks on selected candidates, as requested.
6. Liaise between new hires and human resources, ensuring submission of all documentation required.
7. Be proactive, think strategically, and network early in search of stellar candidates for all positions.
8. Recommend system improvements to current recruitment processes to ensure streamlined, cost-effective, high-quality services are provided to hiring managers.
9. Track applicant flow, maintain a pipeline of qualified candidates for future consideration, and help collect and analyze recruitment data.
10. Build and maintain a database of qualified professionals to rapidly respond to talent management needs.
11. Represent Bjak with professionalism, enthusiasm, and energy to sell the organization to prospective candidates.
12. Conduct informational interviews with potential candidates and solicit and prioritize internal referrals.
13. Proactively use social media, including Facebook, LinkedIn, etc.

Minimum Requirements:

1. Bachelor's degree or relevant experience; HR Certification, ideally Bachelor’s Degree in Human Resources/Business/Social Sciences/Psychology field.
2. Bi-lingual proficiency in Bahasa Malaysia and English.
3. Quality driven – in communications and all system transactions.
4. 5+ years' experience in Human Resources.
5. Strong recruiting and demonstrated ability to improve talent acquisition strategies.
6. Demonstrated expertise in training managers and employees.
7. Strong organizational, critical thinking, and communication skills.
8. Attention to detail and good judgment.

At Bjak, we offer the opportunity to be part of a fast-growing company at the forefront of innovation in financial services. As the Marketing Manager – Malaysia, you will play a key role in driving the success of our Malaysian operations while working in a dynamic, supportive, and collaborative environment.

Joining Bjak offers:

• The chance to make an immediate impact on Bjak’s success in Malaysia.
• A creative and flexible work environment that encourages innovation.
• Competitive compensation, benefits, and opportunities for professional growth.