Senior Facilities Specialist - Asia

Company Description

About SEEK

SEEK operates market-leading online employment marketplaces, including Jobstreet and Jobsdb in Asia. SEEK has been helping people live more fulfilling and productive working lives and helping organisations succeed for over 25 years.

Founded and headquartered in Melbourne, Australia, SEEK has grown into a multinational technology company with over 3,300 employees and is listed on the Australian Securities Exchange.

SEEK’s presence spans Australia, New Zealand, Hong Kong, Indonesia, Malaysia, the Philippines, Singapore and Thailand. Additionally, SEEK has minority investments in employment marketplaces in China, South Korea and Bangladesh.

SEEK develops and applies innovative data and technology tools to facilitate high-quality matching and improve reliability of marketplace information.

In 2021, 2022, 2023 and 2024, SEEK was recognised as one of Australia’s Top Ten Places to Work in Technology in the AFR BOSS Best Places to Work awards. SEEK was also named a 5-Star Employer of Choice by HRD Asia in 2024 and won four accolades at TalentCorp’s Life at Work Awards 2023 in Malaysia.

Job Description

The Role

Manage facility operations in 6 Asian countries, ensuring flawless operations at each location.

Lead facilities operations, manage maintenance programs, coordinate contractors, and resolve complex issues promptly!

You will apply critical thinking skills to make independent decisions aimed at continuously improving our operations. Primary focus areas include managing contracts, evaluating vendor performance, optimizing processes, and driving cost efficiency.

Key Responsibilities

Property and Facilities Management

1. Respond to and manage all day-to-day facility-related queries and requests raised by SEEK employees.
2. Manage SEEK’s preventative maintenance schedule and all reactive maintenance works, ensuring timely completion through liaising with contractors and building management.
3. Apply SEEK’s Computerised Maintenance Management System (CMMM) for managing tasks and closing out work orders with detailed documentation.
4. Oversee all soft service contracts, including cleaning, security, and indoor planting.
5. Collaborate with the Facilities Manager (APAC) to ensure streamlined daily operations across the Asia Region.
6. Work with the Facilities Manager (APAC) to develop, improve, and implement effective office service delivery processes.
7. Conduct hazard and risk assessments for all tasks in accordance with required policies and procedures.
8. Assist in developing weekly, monthly, and quarterly reports on facility performance and assets.
9. Proactively report and manage building issues to minimize impact on people and services.
10. Develop and implement innovative solutions and strategies to address operational issues and enhance quality delivery.
11. Ensure alignment with standard methodologies and adherence to statutory regulations, industry standards, and relevant legislation.
12. Manage onsite car parking, reporting, and adherence to SEEK’s car parking policy and selection criteria.
13. Serve as the main point of contact for building managers regarding all repairs and maintenance works.

Safety & Emergency Procedures

1. Monitor and maintain all safety and emergency procedures across all locations, and be part of the Emergency Response Team.
2. Proactively manage risk and ensure compliance with all policies and procedures, addressing any issues or breaches promptly.
3. Develop and drive environmental sustainability initiatives to continually improve SEEK’s office environments.
4. Collaborate with the Wellbeing, Diversity, and Inclusion Lead to report injuries and provide vital physical equipment adjustments.
5. Ensure external contractors adhere to safe working practices.

Procurement & Collaborator Management

1. Provide cost-effective and efficient facility services, finding opportunities to improve productivity and minimize costs.
2. Keep track of vendor performance based on important metrics and supervise facilities expenditure.
3. Manage relationships, contract compliance, and service level agreements with vendors to ensure high standards of service delivery.
4. Negotiate with suppliers and vendors to secure the best outcomes for SEEK.
5. Maintain strong working relationships with the IT/AV Support and Workspace Strategy teams to support wider business programs.

Qualifications

Essential Qualifications, Skills and Experience

1. Proven experience in a busy facilities/property management role across multiple sites.
2. Strong understanding of both hard and soft facilities services.
3. Experience using CMMS, Building Management System (BMS), and other FM-related platforms.
4. Strong data analytics skills with the ability to customize reports for different audiences.
5. Strong written and verbal communication skills, with the ability to influence and negotiate with collaborators.
6. Exceptional time management and attention to detail.
7. Sophisticated proficiency in MS Office (Word, Excel, PowerPoint, Outlook).
8. Flexibility to respond to changing business needs.
9. Ability to build rapport and trust easily.
10. Understanding of the role office environments play in building a strong culture.
11. Customer-focused with a can-do, friendly, and positive demeanor.
12. Ability to think on your feet and problem solve.
13. Enthusiastic and motivated.

Preferred qualifications include a degree in engineering, computer science, or a related field, with core understanding of asset, project, and facilities management, as well as knowledge of applicable legislation and OHS requirements.

The Team

The Office Experience (OX) team provides office, facilities, and people support for SEEK, ensuring high levels of internal administrative support. The OX team is part of the People and Culture function and consists of three streams: Facilities Management, Office Services, and Data and Insights.

Additional Information

At SEEK, we are passionate about fostering a culture of inclusion and wellbeing that embraces and values the diversity of our people. We are a purpose driven business that works with heart.

We know teams with diverse ideas, experiences and perspectives are more creative and are critical to ensuring effective delivery and innovating to enable our future success. As such, we welcome applications from people with diverse backgrounds and life experiences, especially as they relate to gender, sexual identity, culture, faith, disability and life stages. If you have the skills, curiosity and an adaptable mindset but don't meet every responsibility or qualification listed in this advertisement, please still get in touch with us.

Should you require any specific support or adjustments throughout the recruitment process and beyond, please advise us and we will be happy to assist.

SEEK kindly requests no unsolicited resumes or approaches from recruitment agencies and will not be responsible for any associated fees.