Senior Business Analyst (18 months contract)

Job Summary
Manage requirements for assigned projects from high level customer journey to detailed business requirements throughout the project lifecycle.

Key Responsibilities

• Plans, conducts / facilitates sessions for business requirements gathering and ensures the deliverables are met on timely basis.
• Prepare, present and update stakeholders on as-is and to-be models, including the process, data, workflow, and application, as part of the requirements gathering / user story preparation process considering customer’s journey and experience.
• Identify technical development areas and ideate to-be model solutions with technical teams.
• Collaborate with project manager and technology team to build perform risk assessment, project scope and development of a high-level plan.
• Analyzes and manages requirement traceability matrix and prioritizes requirements.
• Performs quality review checks on project deliverables from stakeholders.
• Develop test plans, perform testing, and conduct training activities.
• Manage post implementation activities including problem solving with stakeholder engagements for root cause analysis and improvements.
• Adapts and applies different delivery methodologies including SCRUM and Waterfall determining the best methodology for the specific project.

Education & Experience

• Bachelor’s degree in business analytics / computer science / data analytics.
• Minimum 10 years of experience with at least 5 years of experience in a Business Analyst role.
• Experience in Life and/or General insurance with in-depth understanding of insurance products and processes.
• Experience in Agile and Waterfall methodologies.
• Experience with Ms Visio or other process mapping tools and JIRA and Confluence.

Preferred:

• Strong process and analytical/numeracy skills.

Location(s): MY - Kuala Lumpur
Schedule: Full Time
Recruiter name: Eilma Fatehah Sabri