Senior Associate - Cash Reconciliation (6 Months Contract)

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DHL Asia Pacific Shared Services Sdn Bhd
Petaling Jaya
MYR 100,000 - 150,000
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7 days ago
Job description

Job Description

  • Reconcile invoiced information with payment data accurately and timely.
  • Strong analytical skills; be able to interpret data, identify trends, and make suggestions for improvements.
  • Appropriate handling of sensitive information, high level of attention to detail.
  • Respond to inquiries regarding policies and procedures.
  • Act as primary problem solver concerning cash and duty shipment discrepancies.
  • Create and maintain tracking reports in relation to country ageing performance.
  • Prepare weekly outstanding open item report in a timely manner.
  • Provide support for internal projects transition/centralization.
  • Participate in internal and/or external meetings with all stakeholders.
  • Able to investigate and resolve queries according to Service Line Agreements.
  • Contribute to capturing potential revenue leakage for shipments with discrepancies.
  • Register relevant data in tools and ATT to monitor the status of work.

Qualifications & Skills

  • University Degree or equivalent by experience.
  • Well-versed in Microsoft Excel and SAP.
  • At least 1.5 years of experience in a similar position.
  • Good communication skills in English: Oral and Written.
  • Ability to analyze with a logical thinking process.
  • Attention to detail and ability to meet tight deadlines.
  • Able to work on evening shifts, public holidays, or weekends when required.
  • Engage, communicate, and build networks with the AR, RTR, Billing, and BPO teams.
  • Customer oriented.
  • Process oriented and able to work under pressure.
  • Team player and highly collaborative.
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