Senior Analyst – Order to Cash (Team Lead)

Overall Purpose of the Role:

The Team Lead – Order to Cash Operations will oversee the month-end closing process, ensure accurate financial reporting, and lead a team to drive efficiency in the Record to Report (RTR) function. This role involves working closely with regional shared services leadership, optimizing ERP systems, and ensuring operational excellence while managing a team effectively.

Key Responsibilities:

Financial Closing & Reporting:

• Oversee and manage the month-end closing process, including journal postings, inter-company cross-charges, and variance analysis.
• Ensure balance sheet reconciliations are completed within agreed timelines.
• Control the period-end close, ensuring adherence to the closing checklist.
• Provide explanations for significant variances in estimated vs. actual profit & loss figures.
• Support finance leadership in expanding RTR activities in the shared services team.

People & Performance Management:

• Lead, coach, and mentor a small team of analysts, ensuring efficient task execution.
• Set clear performance goals, track progress, and provide constructive feedback.
• Manage team workload distribution, ensuring high accuracy and compliance with deadlines.
• Foster a culture of continuous improvement, encouraging best practices in O2C operations.
• Address and resolve performance issues, escalating as necessary to senior management.

Process Optimization & ERP Management:

• Contribute to ERP standardization and process automation to enhance efficiency.
• Identify and resolve process bottlenecks, ensuring seamless financial operations.
• Support new ERP and system implementations, ensuring minimal disruption to financial reporting and controls.
• Implement best practices to prevent recurrence of accounting issues.

Operational Excellence & Stakeholder Management:

• Ensure high compliance with documented processes, including adherence to Standard Work Instructions (SWIs) and Local Work Instructions (LWIs).
• Act as the primary liaison between Accounts Payable, Accounts Receivable, Treasury, and Finance teams, ensuring smooth coordination.
• Assist the GL Manager with reporting and escalation of key financial issues.
• Lead team meetings and performance reviews to track deliverables and address challenges proactively.

Project Management & Compliance:

• Oversee process documentation updates, ensuring all changes comply with control guidelines.
• Participate in risk management discussions, identifying and mitigating potential process risks.
• Drive process improvement initiatives, leveraging data insights for operational efficiency.

Qualifications & Experience:

• Bachelor’s degree in Finance, Accounting, or a related field (ACCA or equivalent preferred).
• 2 to 3 years of accounting experience, with at least 1 year of experience leading or managing a team.
• Strong English and Mandarin communication skills (oral and written).
• Experience in Shared Services or BPO environments, with a good understanding of F&A outsourcing operations.
• Ability to handle multiple priorities, work under pressure, and meet tight deadlines.