Senior Analyst, General Applications (Sharepoint)

Senior Analyst, General Applications (Sharepoint)

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Kuala Lumpur

Time type: Full time

Posted on: Posted 3 Days Ago

Time left to apply: End Date: March 31, 2025 (30+ days left to apply)

Job requisition id: R175837

Grow your career with us

Here at Averis, our common purpose is to improve lives by developing resources sustainably. Our people are crucial in helping us to realise our vision to be one of the best Global Business Solution (GBS) organizations to support our customers in creating value for the Community, Country, Climate, Customer, and Company.

Responsibilities:

• Project Delivery: Utilize extensive SharePoint knowledge to design, develop and provide quality solutions. Engage in project lifecycle of Analyse & Design, Build, Test, Deployment, and Post Go Live.
• Incident Management: Review information, incidents, problems, and analysis collected and escalated by IT Help Desk team. Resolve incident tickets with root-cause analysis, troubleshooting, and providing advice on SAP application system and processes.
• Change Request Management: Evaluate application Change Requests (CR) for enhancements and fixes. Responsible for development end to end based on agreed business blueprint design and scope.
• Handle and deliver Incident tickets and Change Requests (CR) within agreed defined SLA and KPI. Ensure timely and quality delivery of CR enhancements.
• Analyse user requirements and transform them into IT solutions according to best practices.
• Prepare technical, functional documentation, test cases & scenarios, end-user documentation, and manuals. Ensure systems changes are documented to sustain future support, maintenance, and enhancements.
• Business partnering with Business Group users to ensure Business As Usual, meet customer business needs, and ensure zero or minimal business operation impact. Deliver high-quality IT services.

JOB REQUIREMENTS:

• Candidate should have a Degree/Diploma in IT/Computer Science, Business, or in any discipline.
• Minimum 2 years of MS SharePoint working experience.
• Strong knowledge in designing and creating complex solutions using Microsoft SharePoint, SharePoint Designer, and various .NET technologies.
• Must have strong system migration experience including developing migration strategy and plan. Experience with ShareGate, ProvenTeq, and any migration tool is an added advantage.
• Candidate must have project implementation experience in the following:
• SharePoint Administration Microsoft Office
• SharePoint 2019/2017/2016/2013/2010
• Microsoft SharePoint Server
• .NET
• XML
• Web Service
• SQL Server (including Analysis Service & Reporting Services)
• Strong business acumen, and able to provide solutions for business requirements.
• Excellent in both spoken and written English. Good in spoken and written Bahasa and Mandarin will be an added advantage.
• Excellent in communication and able to manage stakeholders.
• Excellent team player and able to collaborate across teams and towers.
• Able to adapt to changes and diverse business environments.

When you send us your resume and personal details, it is deemed you have provided your consent for us to keep or store your information in our database. All the information you have provided is only used for the recruitment process. Averis will only collect, use, process, or disclose personal information where and when allowed to under applicable laws.
Only shortlisted candidates will be contacted for an interview. We endeavour to respond to every applicant. However, if you receive no response from us within 60 days, please consider your application for this specific position unsuccessful. We may contact you in the future if there are opportunities that match your qualifications and experience. Thank you for considering a career with Averis.