Senior Administrator, Banking & Payment Operations

Job Summary

Job Description

What is the opportunity?

We are leading diversified provider of financial services under One RBC. Founded in 1864, RBC is the 10th largest bank worldwide and the 5th in North America, as measured by market capitalization. We are among a small group of highly rated global banks and are recognized time and time again for our financial strength, market leadership and philanthropic work.

Our culture is defined by core values that represent what we believe in and what we stand for. They guide, unite and inspire us to have impact and do what’s right. These values set the tone for our culture and unify us across geographies and businesses.

Supporting Region : Channel Island ( 4pm to 1am )

What will you do?

• Provide high standard of operational support to Banking & Payment Operations team to support the growth of Business in British Isles for multiple jurisdictions.
• Responsible for efficient and timely processing of all Banking & Payments products (cheque clearing, BACS & Direct Debits, fixed term deposit, foreign exchanges, account transfers, standing orders) received via Online Service requests.
• Process and/or verify all accounting entries accurately and to meet defined cut-off times. Communicate all delays to local management.
• Ensure rates are updated in core system upon request and accurate processing of cheque book orders.
• Validation of all inward SWIFT and BACS payments observing UK payment regulations.
• Process validation of account closure requests, apply interest and making final payment where required.
• Promptly ensure completion of filing & scanning in accordance with Policy.
• Ensure all transactions are processed in accordance to the bank rule, desk top guidelines, and regulatory requirements.
• Provide relief support and other duties as assigned on all functions performed within the team and across the department.
• Ensure EOD checks are conducted daily with any outstanding issues identified and action on the same day.
• Ensure all unreconciled items and outstanding breaks are investigated and accounted for.
• All charges pertaining to client transactions and payments are accounted for and ensure entries are processed.
• Ensure proper escalation of issues / risks to management.
• Other duties as assigned by management.

Must-have

• Diploma / Degree in Business, Finance or related discipline preferred with minimum 1- 2 years of Private Bank or Wealth Management environment experience. Fresh graduates are encouraged to apply.
• Good inter-personal and communication skills (written and verbal).
• Fast learner for new processing tasks assigned.
• Strong working knowledge in MS Outlook / MS Word / MS Excel.
• Strong working knowledge in SWIFT, Banking products and International payments.
• As a guideline to ensure a reasonable time is spent in a role, you are expected to have at least 12 months of service in your current role for any lateral move.

Nice-to-have

• Familiar with Milvus.
• A growth mindset and always strive for excellence.
• Fast learner for new processing tasks assigned.
• Be able to work with minimal supervision.

What’s in it for you?

Our Client thrive on the challenge to be their best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. Our Client care about each other, reaching their potential, making a difference to their communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including performance based bonuses, flexible benefits, and competitive compensation.
• Leaders who support your development through coaching and managing opportunities.
• A world-class training program in financial services.
• A collaborative dynamic culture where personal initiative and hard work are recognized and rewarded.

Job Skills

Active Learning, Communication, Critical Thinking, Customer Service, Operational Delivery, Process Improvements, Time Management.

Additional Job Details

Address: PERSIARAN IRC 2, IOI RESORT CITY IOI CITY TOWER ONE:PUTRAJAYA

City: Putrajaya

Country: Malaysia

Work hours/week: 40

Employment Type: Full time

Platform: WEALTH MANAGEMENT

Job Type: Regular

Pay Type: Salaried

Posted Date: 2025-03-03

Application Deadline: 2025-04-14

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above.

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.