Senior Administrator, Banking and Payments Operations

Job Description

What is the opportunity?
We are leading diversified provider of financial services under One RBC. Founded in 1864, RBC is the 10th largest bank worldwide and the 5th in North America, as measured by market capitalization. We are among a small group of highly rated global banks and are recognized time and time again for our financial strength, market leadership, and philanthropic work. Our culture is defined by core values that represent what we believe in and what we stand for. They guide, unite, and inspire us to have an impact and do what’s right. These values set the tone for our culture and unify us across geographies and businesses.

Supporting Region: Channel Island (4pm to 1am)

What will you do?

1. Provide high standard of operational support to Banking & Payment Operations team to support the growth of Business in British Isles for multiple jurisdictions
2. Responsible for efficient and timely processing of all Banking & Payments products (cheque clearing, BACS & Direct Debits, fixed term deposit, foreign exchanges, account transfers, standing orders) received via Online Service requests
3. Process and/or verify all accounting entries accurately and to meet defined cut-off times. Communicate all delays to local management
4. Ensure rates are updated in core system upon request and accurate processing of cheque book orders
5. Validation of all inward SWIFT and BACS payments observing UK payment regulations
6. Process validation of account closure requests, apply interest and making final payment where required
7. Promptly ensure completion of filing & scanning in accordance with Policy
8. Ensure all transactions are processed in accordance to the bank rule, desktop guidelines, and regulatory requirements
9. Provide relief support and other duties as assigned on all functions performed within the team and across the department
10. Ensure EOD checks are conducted daily with any outstanding issues identified and action on the same day
11. Ensure all unreconciled items and outstanding breaks are investigated and accounted for
12. All charges pertaining to client transactions and payments are accounted for and ensure entries are processed
13. Ensure proper escalation of issues/risks to management
14. Other duties as assigned by management

Must-have

1. Diploma/Degree in Business, Finance, or related discipline preferred with minimum 1-2 years of Private Bank or Wealth Management environment experience. Fresh graduates are encouraged to apply.
2. Good interpersonal and communication skills (written and verbal)
3. Fast learner for new processing tasks assigned
4. Strong working knowledge in MS Outlook, MS Word, MS Excel, SWIFT, Banking products, and International payments

Nice-to-have

1. Familiar with Milvus.
2. A growth mindset and always strive for excellence.
3. Be able to work with minimal supervision

What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

Additional Job Details

• Address: PERSIARAN APEC:CYBERJAYA
• City: Cyberjaya
• Country: Malaysia
• Work hours/week: 40
• Employment Type: Full time
• Platform: Wealth Management
• Job Type: Regular
• Pay Type: Salaried
• Posted Date: 2024-05-09
• Application Deadline: 2024-05-28

Inclusion and Equal Opportunity Employment
At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients, and communities. We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.

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