Senior Accounts Receivable & Collections

Senior Accounts Receivable & Collections

Senior Accounts Receivable & Collections role is responsible for monitoring and managing customers’ accounts and billing. They need to ensure all billing is processed and payments are recorded in an accurate, efficient, and timely manner.

DUTIES & RESPONSIBILITIES

• Responsible for invoicing customers for goods sold and services rendered according to the customer’s contract monthly.
• Maintain accounts receivable records to ensure aging is up to date, credits and collections are applied, uncollectible amounts are accounted for, and miscellaneous differences are cleared.
• Perform day-to-day financial transactions, including verifying, classifying, computing, posting, and recording accounts receivables’ data accurately in the system.
• Process accounting receivables and incoming payments in compliance with financial policies and procedures.
• Send monthly statements timely, reminders for on-time payments, aged receivables, billing issues, and other AR inquiries.
• Review blocked orders and manual releases, assessing customer account performance, including payment history and disputes. Orders exceeding approval limits need to be escalated to management for further advice and approval.
• Investigate and resolve any discrepancies or inquiries, initiating requests for clarification with the operations team as needed.
• Reconcile the accounts receivable ledger to ensure that all payments are accounted for and properly posted.
• Identify delinquent accounts by reviewing files and contact delinquent account holders to request payment.
• Prepare Quarterly Collection forecast.
• Support Quarter-end collection targets.
• Perform month-end close activities.
• Perform other ad-hoc tasks as assigned.

PREFERRED QUALIFICATION, SKILLS AND EXPERIENCE

• Bachelor’s degree in Finance, Accounting, or Business Administration preferred.
• More than 5 years of experience in AR.
• Knowledge of general accounting principles, specifically in AR.
• Hands-on experience in ERP software, SAP is preferred.
• Excellent verbal and written communication skills.
• Customer service orientation and negotiation skills.
• Ability to work with minimal supervision, independently and in a fast-paced environment.
• Ability to anticipate work needs and interact professionally with customers.
• Excellent organizational skills and attention to detail.
• Analytical ability, organized, and a keen eye for detail to spot any issues that may arise.
• An ability to prioritize and manage expectations.