Senior Account Strategist - Japanese Speaking

Responsibilities:

1. Client Relationship Management:

   • Build and maintain strong relationships with key clients targeting the Japanese domestic companies.

   • Act as the main point of contact for strategic discussions and project updates.

   • Understand client needs and goals to tailor software solutions accordingly.

2. Strategic Planning:

   • Develop and execute account strategies that align with client objectives and business goals.

   • Identify opportunities for upselling and cross-selling additional services or products.

   • Analyze market trends and competitive landscape to inform strategic decisions.

3. Project Oversight:

   • Collaborate with project managers and development teams to ensure project delivery meets client expectations.

   • Monitor project progress and performance, making adjustments as necessary to meet client needs.

4. Performance Analysis:

   • Assess account performance metrics and prepare reports for clients and internal teams.

   • Provide insights and recommendations based on performance data.

5. Collaboration:

   • Work closely with sales, marketing, and product development teams to ensure cohesive strategy and execution.

   • Participate in brainstorming sessions to innovate and improve service offerings.

6. Business Development:

   • Identify and pursue new business opportunities within existing accounts.

   • Support proposal development and pitch presentations for new projects.

7. Mentorship:

   • Mentor junior account strategists and team members, fostering professional growth and development.

Requirements:

• Education: Bachelor’s degree in Business, Marketing, or a related field; an MBA is preferred and will be compensated well.

• Experience: 5+ years in account management, strategy, or consulting, preferably in the software or technology sector.

• Skills:

  • Strong analytical and problem-solving abilities.

  • Excellent communication and interpersonal skills in both English and Japanese.

  • Experience working in Japanese companies is advantageous.

  • Proven track record of managing client relationships and driving account growth.

  • Familiarity with project management tools and methodologies.

  • Knowledge of software development processes and methodologies is advantageous.

This is why you should join us:

• Our team works on various projects from Japan and each project is unique.

• You can get opportunities to learn different aspects of each project’s developments and upskill your skills and capabilities.

• The Company supports you to provide tools and equipment for you to work efficiently.

• Friendly, supportive and professional colleagues.

Benefits:

• Semi-flexible working hours.

• Casual dress code.

• Annual leave: 14 days for the first 2 years, 16 days after completion of 2 years.

• Medical leave: 14 days for the first 2 years, 18 days after completion of 2 years.

• Replacement leave.

• Birthday leave for self, spouses, and children.

• Medical insurance for self, spouse, and children.

• HRDF-sponsored training.

Summary of role requirements:

• Looking for candidates available to work:

  • Monday: Morning, Afternoon, Evening

  • Tuesday: Morning, Afternoon, Evening

  • Wednesday: Morning, Afternoon, Evening

  • Thursday: Morning, Afternoon, Evening

  • Friday: Morning, Afternoon, Evening

• More than 4 years of relevant work experience required for this role.

• Work visa can be provided for this role.

• Expected start date for role: 01 December 2024.

• Expected salary: RM5,000 - RM6,000 per month.