Senior Account Executive | Kuala Lumpur, MY

Senior Account Executive

We're hiring! We are looking for a Senior Account Executive to join our team in KL, Malaysia.

About Aon

Aon Plc is a leading global professional services firm providing a broad range of risk, retirement, and health solutions. Our 50,000 colleagues in 120 countries empower results for clients by using proprietary data and analytics to deliver insights that reduce volatility and improve performance.

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

The Opportunity

We are looking for a versatile individual to join us as a Senior Account Executive at Aon KL Malaysia, offering you a real opportunity to further develop your capabilities. You will be assisting the team lead to manage the department which encompasses, among other centralized administrative services and quality of the HS operation matters. Responsible for the overall support and administration of the Broking duties in centralization of all transactional processing and ensuring accuracy, completeness and timeliness of all assigned tasks.

Key Responsibilities

• Assist in overseeing the Company's operational policies and procedures with regards to insurance booking, operational excellence and customer account operations.
• Assist the team lead in centralization of all processing to achieve operational excellence.
• Review and re-engineering of processes and procedures to improve operational support to the business.
• Ensures regulatory compliance and implementation of the effective Aon Corporate procedures and controls.
• Responsible for managing and guiding team members in providing the day-to-day support to the Broking Service team in meeting customer's expectation in relation to the day-to-day delivery.
• Smooth administration and transactional processing on day-to-day support of the Broking duties.
• Monitor and follow-up on policies and endorsements issuance with insurer and preparing advice for billings within the agreed turnaround time.
• Ensure accuracy of the policies and endorsements as per clients' advice.
• Check and ensure accuracy of medical cards and documents received from insurers.
• Consistently check accuracy of the invoices against insurer's billings.
• Ensure all deferment/medical requirements are followed through until completion.
• Assist the Account Servicers in ensuring credit control are up-to-date and follow-up with clients on premium payment. Work closely with Account Servicer and Finance on the performance on debtors aging.
• Ensure compliance with Company's operational policies and procedures with regards to insurance booking, operational excellence and customer account operations, company policies, procedures and regulations.
• Monitor the OPEX (Operational Excellence) performance on monthly basis.
• Ensure the Team Lead is kept fully informed of any pertinent issues or problems.
• Provide accurate data entry support to team whether it is in respect of preparation of quotation slips, insurance summaries/renewal worksheets and/or issuance of billings.
• Keep proper record of outstanding documents such as policies, endorsements & invoices from insurers, Aon's billing, payment from clients, unprocessed cover, updating of Aon Contracts, AMLA & other tasks which require tracking and monitoring so that timely actions can be taken by servicers in following up with clients.

How to Apply

Your opportunity to empower results could start right here. Make your mark and apply online today.

We Offer You

A competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

How we support our colleagues

In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working!

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.

We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation on ReasonableAdjustments@Aon.com.