Security Officer

• Assist Security Manager in ensuring overall security of shopping mall.
• Responsible for the day-to-day security of the mall, internally and externally.
• Implementation and execution of security SOP, standing instruction and policies.
• Create a strong and efficient security team.
• Monitor security guard’s performance and compliance to SOP.
• Develop and review daily reports.
• Attend to all incidents, accidents, and near misses.
• Establish good relationships with tenants and occupants of the mall.

Principal Tasks:

• Supervise a team of outsourced security guards consisting of local and foreign nationals.
• Develop internal mall security team roster and schedules.
• Ensure adequate manpower for shifts and conduct daily reviews of security personnel attendance, discipline, and competency.
• Perform mall walk to ensure customer security and safety.
• Report any incidents, security breaches, etc., to the Security Manager on a daily basis.
• Respond immediately to all security matters.
• Conduct internal investigations on all incidents and accidents in the mall.
• Liaise with and assist authorities in crime prevention in line with community policing.
• Other duties assigned by the Security Manager/Operations Manager/General Manager - Centre Management Office of Central I-City Shopping Centre.

Skill Requirements:

• Minimum SPM/STPM/Certificate or equivalent.
• Ex-military personnel will be an advantage.
• Minimum 2 years’ experience in multi-storey shopping mall security management with a variety of businesses or relevant industry experience.
• Familiarity with contract management of security service providers in shopping malls.
• PC literate, especially in Microsoft Office (Word, Excel, PowerPoint, etc.).
• Financial management skills, including budgeting and forecasting, will be an advantage.
• Ability to work unsupervised and within a small team.
• Prepared to work on weekends and public holidays, if required.
• Excellent communication, analytical, and interpersonal skills, including relationship building.